One-stop resource for vital community services
Every day in our region, someone needs assistance to live a better life.
But whether you’re trying to find an affordable suit for a job interview, making sure your child gets breakfast or are a senior looking for a ride to a doctor’s appointment, many residents don’t know where to go for help.
Pennsylvania 2-1-1 (PA 2-1-1) is a free hotline that connects our region to the health, housing and human services they need, when they need it.
Available 24/7, PA 2-1-1
- Ensures that callers are directed to the appropriate agency.
- Reduces the frustration of making multiple calls.
- Gets you the help you need when you need it.
While not a 9-1-1 service, PA 2-1-1 works closely with emergency services departments from across the state to provide public information and trend reports to county officials during a disaster. 2-1-1 also reports community needs that are not being met, and acts as the central communication point for other community agencies and non-governmental organizations.
Who is using PA 2-1-1?
The PA 2-1-1 maintains an active data listing of over 400 local agencies, as well as over 16,000 additional regional, state and national resources. The 2-1-1 staff handles over 100,000 calls per year. The vast majority of calls are made from Lycoming and Blair Counties and guides residents to services such as:
- Coordinated disaster information
- Heating and housing assistance
- Shelter locations
- Special needs housing
- Volunteer management
- Evacuation routes
- Transportation assistance
- Crisis counseling
- Prescription assistance
- Missing persons
- Post-disaster assistance (i.e. childcare, food stamp apps)
- Rebuilding assistance