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PA 2-1-1: A lifeline for Wyoming Valley

One-stop resource for vital community services 
Every day in our region, someone needs assistance to live a better life.

But whether you’re trying to find an affordable suit for a job interview, making sure your child gets breakfast or are a senior looking for a ride to a doctor’s appointment, many residents don’t know where to go for help.

Pennsylvania 2-1-1 (PA 2-1-1) is a free hotline that connects our region to the health, housing and human services they need, when they need it.

Available 24/7, PA 2-1-1

  • Ensures that callers are directed to the appropriate agency.
  • Reduces the frustration of making multiple calls.
  • Gets you the help you need when you need it.

Emergency support
While not a 9-1-1 service, PA 2-1-1 works closely with emergency services departments from across the state to provide public information and trend reports to county officials during a disaster.  2-1-1 also reports community needs that are not being met, and acts as the central communication point for other community agencies and non-governmental organizations.

Who is using PA 2-1-1?
The PA 2-1-1 maintains an active data listing of over 400 local agencies, as well as over 16,000 additional regional, state and national resources.  The 2-1-1 staff handles over 100,000 calls per year. The vast majority of calls are made from Lycoming and Blair Counties and guides residents to services such as:

  • Coordinated disaster information
  • Food
  • Clothing
  • Heating and housing assistance
  • Shelter locations
  • Special needs housing
  • Volunteer management
  • Evacuation routes
  • Transportation assistance
  • Crisis counseling
  • Prescription assistance
  • Missing persons
  • Post-disaster assistance (i.e. childcare, food stamp apps)
  • Rebuilding assistance