At Geisinger, we work hard to make sure your experience is one of kindness and compassion, of listening and responding. We know it's hard to be away from home, even for a joyful event like welcoming a newborn into the world. That's why everyone from our medical and nursing staffs to our chaplains are here to serve you.
Our Patient Liaisons are dedicated to assist you with additional resources. For example, a family member may want to read more about your medical condition. Your patient liaison can direct your loved one to our Community Health Library, or arrange to speak to the doctor if you are not feeling up to asking questions.
What you need to bring
We want you to be as comfortable as possible when you're admitted to the hospital. You'll want to wear loose-fitting, casual clothes. You might also want to bring a change of clothes for when you are discharged, as well as personal items such as a razor, deodorant, toothbrush and shampoo. It is best to leave cash, credit cards, jewelry and sentimental items at home or send them home with a family member when you enter the hospital.
Be sure to also bring a list of your medications and your insurance card.
Our staff of registered dietitians strives to meet your nutritional needs, while balancing any restrictions you may have during your stay. A foodservice ambassador will visit your room and explain room service to you. If you choose not to call room service for your meals the ambassador will be available to assist you with your menu selections. If you need help, don't hesitate to ask your nurse. You may not always feel up to eating, but it's best to follow your dietary plan as much as possible to regain your strength. If at any time you have concerns about your meal (from temperature to selection), let your foodservice ambassador or nurse know when they bring your tray.
If family members bring you food from home, ask the nurse from your healthcare team before you consider eating it. If you are on a special diet, consuming foods outside of your meal selections could interfere with your treatment plan.
At Geisinger, your safety and security are one of our highest priorities. That's why we issue and check identification bracelets (placed on your wrist when you are admitted) throughout your stay. We also have identification bracelets and a wide range of extra security measures in place for our newborns.