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Patient Service Call Center

About us

Geisinger Health System's Patient Service Call Center (PSCC), provides patients with a single point of contact for all billing questions. Simply call 1-800-640-4206 during our business hours and one of the PSCC's coordinators will assist you with your questions.

Some reasons to contact the PSCC include

  • For help in understanding a billing statement
  • To establish a payment plan for a billing statement
  • To make a payment on a billing statement
  • To update or change the insurance we have on file for you

GHS Patient Service Call Center hours

  • 8 am - 5:30 pm, Monday - Friday

Pay Your bills online

For your convenience, you can pay your bills online by going to www.geisingerwebpay.org or by accessing your MyGeisinger account and clicking on "Pay my bills."

Financial arrangements

Prior to seeking treatment within the Geisinger Health System, we suggest you discuss coverage with your employer or private insurance carrier in order to confirm coverage and to determine if your insurance is accepted by the Geisinger Health System. Click for a list of insurance plans we accept. Please note that you are responsible for all charges not paid by insurance. Geisinger Health System (GHS) accepts personal checks and most major credit cards (American Express, Discover, Visa, & MasterCard). If you are unable to pay your balance due at one time, Geisinger Health System (GHS) will set up a payment plan for you. Contact the PSCC at 1-800-640-4206 for more details.

Provider-based or hospital outpatient billing

Receiving care at Geisinger's "Provider-Based" locations may result in a facility charge as well as a professional or physician charge for outpatient services and/or procedures. These charges will be reflected on the patient statement you receive for services provided.

Depending on a patient's specific insurance coverage, it is possible that some patients may pay more for these services and procedures than they would at one of our other sites. Geisinger is not unique in this regard as this is the case in many integrated healthcare delivery systems across the country.Patients are advised to review their insurance benefits or contact their insurance provider to determine what their policy will cover and identify any out-of-pocket expenses.

For more information please contact our Patient Service Call Center at 1.800.640.4206 if you have further questions regarding