About us
Geisinger Health System's Patient Service Call Center (PSCC), provides patients with a single point of contact for all billing questions. Simply call 1-800-640-4206 during our business hours and one of the PSCC’s patient service coordinators will assist you with your questions.
Some reasons to contact the PSCC include
- For help in understanding a billing statement
- To establish a payment plan for a billing statement
- To make a payment on a billing statement
- To update or change the insurance we have on file for you
GHS Patient Service Call Center hours
- 7:30 am - 6 pm, Monday – Friday
- 9 am - 1 pm, Saturday
- Noon to 4 pm on Sundays in June
Pay Your bills online
For your convenience, you can pay your bills online by going to www.geisingerwebpay.org or by accessing your MyGeisinger account and clicking on “Pay my bills."
Financial arrangements
Prior to seeking treatment within the Geisinger Health System, we suggest you discuss coverage with your employer or private insurance carrier in order to confirm coverage and to determine if your insurance is accepted by the Geisinger Health System. Click for a list of insurance plans we accept. Please note that you are responsible for all charges not paid by insurance. Geisinger Health System (GHS) accepts personal checks and most major credit cards (American Express, Discover, Visa, & MasterCard). If you are unable to pay your balance due at one time, Geisinger Health System (GHS) will set up a payment plan for you. Contact the PSCC at 1-800-640-4206 for more details.
Provider-based or hospital outpatient billing
Geisinger Health System is an integrated healthcare delivery system that includes hospitals, an alcohol/chemical dependency treatment center, a health plan, and numerous clinic locations throughout Central and Northeastern Pennsylvania:
- Geisinger Medical Center, Danville (including Knapper)
- Geisinger Medical Center Sleep Disorder Centers located at 109 Woodbine Lane Danville–Lows Road Bloomsburg–Shamokin
- Same Day Surgery at Geisinger South Wilkes-Barre, a service of Geisinger Wyoming Valley Medical Center
- Geisinger South Wilkes-Barre, a campus of Geisinger Wyoming Valley Medical Center
- Geisinger Medical Center Cancer Center–Hazleton
- Geisinger South Wilkes-Barre Radiation Oncology, a service of Geisinger Wyoming Valley Medical Center
- Geisinger Woodbine Lane, Danville
- The Pearsall Heart Hospital at Geisinger Wyoming Valley
- Geisinger Wyoming Valley Medical Center, Plains Township
- Geisinger Wyoming Valley Medical Center Outpatient Specialty Services, 675 Baltimore Drive, Plains Township
- The Frank M. and Dorothea Henry Cancer Center at Geisinger Wyoming Valley Medical Center
- Geisinger Wyoming Valley Medical Center–Outpatient Rehabilitation Services, 620 Baltimore Drive, Plains Township
- Geisinger Women’s Health, Route 315, Plains Township
- Infusion Center at Tunkhannock, a service of Geisinger Wyoming Valley Medical Center
- Geisinger Medical Center–Lows Road, Bloomsburg
- Geisinger Wyoming Valley Sleep Disorder Center at Mt. Pocono, a service of Geisinger Wyoming Valley Medical Center
- Geisinger Wyoming Valley Medical Center Specialty Clinic–Outpatient Department
If you receive care at any of these locations, certain outpatient services and procedures may result in a hospital facility charge as well as a professional or physician charge. The hospital facility charge does not apply for other Geisinger locations not licensed as a hospital.
Depending on their particular insurance coverage, it is possible that some patients may pay more for certain outpatient services and procedures at our hospital outpatient locations than they would at one of our other sites. We recommend that patients review their insurance benefits or contact their insurance provider to determine what their policy will pay and what, if any, out-of-pocket expenses they will have to pay.
Patients with questions or concerns should call Geisinger’s Patient Call Center toll-free at 1-800-640-4206.
