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Patient- & Family-Centered Care

Patient-and family-centered care is an approach to healthcare that recognizes the mutually-beneficial partnerships among healthcare providers, patients and families. As a patient- and family-centered healthcare organization, Geisinger providers and employees at all levels recognize the vital role that families play in ensuring the health and well-being of patients of all ages.

The core concepts of patient- and family-centered care include:

  • Respect and dignity. We are committed to listening and honoring patient and family perspectives and choices. We try to incorporate patient and family values, beliefs, and cultural backgrounds into the planning and delivery of care.
  • Information sharing. Our medical teams openly share medical information and progress with patients and families. We also encourage patients and families to share information with our medical teams. We look to you as a partner in your care, so please ask questions.
  • Participation. We value your input on your condition and encourage you to participate in the care and decision-making progress of your care at the level you choose.
  • Collaboration. We believe in partnering with patients and families on policy and program development and patient care.

Learn more about the premise of patient- and family-centered care from the Institute for Patient- and Family-Centered Care.