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Career Guidance

Career Guidance

As a nationally-recognized, innovative healthcare organization, the service area of Geisinger Health System is continually expanding within central and northeastern Pennsylvania. There are numerous career opportunities within the system that do not require previous experience in healthcare. To supplement the executive and clinical staff at Geisinger Health System, corporate job opportunities are available in the fields of administrative support, clinical innovation, environmental services, food services, lab medicine, medical coding, and research.

Geisinger employees are rewarded with competitive compensation, a comprehensive benefits package including vision and dental starting on day one of employment, and opportunities for continuing education and career growth.


For candidates looking for entry-level jobs, Geisinger offers two categories. These lists are a sample of job titles and do not include every entry-level position available.

Entry-level: requires limited education, minimal to no experience in field

Entry-level with college degree: requires college degree with minimal experience in field

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Career Growth

Geisinger Health System is an ideal employer for candidates looking for a workplace that promotes career growth. In order to maintain a reputation of organizational excellence, Geisinger takes the time to ensure all staff members receive proper training and development to uphold high standards. With an expanding service area, professional growth is encouraged and relocation within Pennsylvania is an option for many positions within the system.

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Resume Assistance

A resume is a concise document of facts that summarizes education, employment history, experiences and accomplishments of an individual applying for a job. A resume does not include the use of "I", opinions, narrative descriptions, or confidential personal information. A resume may be thought of as an advertisement of professional skills and abilities for a specific position. The main purpose of a resume is to get an interview, it is a tool used to pass a screening process for the basic minimum requirements.

Resume tips

  • Know the purpose of your resume. More than one resume may be needed if you are applying to several positions.
  • Do not include an Objective. A specific objective may eliminate a candidate from consideration if it does not match the opportunity; a general objective means nothing.
  • One page is the most common length, but candidates with more experience, publications, etc. may require additional pages.
  • Keep it easy and clear to read; avoid abbreviations and acronyms (abbreviations that may not be widely known)
  • Use reverse chronological order to list your work experience and education (most recent experience first)
  • Focus on experiences most relevant to the job description
  • Use bullets not paragraphs
  • Focus on accomplishments instead of duties
  • Be specific about computer program skills (Excel, Word, PowerPoint, etc.)
  • Save and send resume in a Word or PDF file
  • Do not include personal information: age, religion, race, marital status, gender, pictures, etc.
  • Have others proofread your resume several times
  • Update your resume on a regular basis

Resume format

  • A resume should reflect strengths first.
  • Not all resume formats follow the same order.
  • For a new graduate with little related work experience, education may be the strongest area of accomplishment.
  • For an experienced candidate, related work experience may be the strongest area.

Resume content

Contact information

  • Contact information should be on the top of the first page of the resume.
  • Contact information should be centered, and bolded.
  • Provide accurate and current information including: your name, address, home phone number, cell phone number (if appropriate) and email address
  • Do not abbreviate information in the contact section
  • Out of area contact information may be a disadvantage. Include a local address on your resume, if available


  • Include objective skill areas, for example, computer languages, computer software, technical skills, types of HVAC skills, accounting or bookkeeping skills, multiple language fluency, customer service, cashier, coding, etc.
  • Make sure that the skills needed to meet the minimum requirements for the job are listed in the skills section.
  • Do not list all of the courses taken as part of a degree program. BUT do include courses that supplemented a degree program - for example, Biology majors taking epidemiology, applied statistics, or computer languages such as SAS or SQL.


  • State the highest educational level earned and provide the following details: institution where the school was located, city and state, level and field, any minors, and honors
  • High school educational credentials and related high school information is not necessary if graduation from college is included on a resume
  • Include additional educational or work-related training programs

Work Experience

  • Separate work into Related Experience and into Other Experience.
  • Experience is broken down by company or position.
  • Provide the following for each position: name and location (City/State) of company, dates of employment, position title, and responsibilities/accomplishments

Optional Sections

In addition to the above sections, include optional sections to provide a more accurate idea of your skills, statement of achievements, and education (i.e.: Volunteer Work, Awards, Publications, Grants, etc.)


  • Prepare 3-5 professional references on a separate page; include name, title, organization, mailing address, phone number and email address.
  • Do not include the statement - "References available upon request"

Resume examples The following are examples of complete, professional resumes. These examples will guide you in the right direction as you prepare to submit a resume to Geisinger Health System.

Example #1

Example #2

Example #3

Candidates with military experience are encouraged to contact Phyllis Scott at for resume assistance to identify jobs within the health system that are a good match for a military skill set.

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Cover Letter Assistance

A cover letter is a letter of introduction that is attached to your resume. The purpose of this letter is to explain to the employer why you are qualified for the position that you are applying for, allowing you to introduce yourself and show interest in a specific position.

A cover letter is the appropriate location for narrative statements, the use of "I" language, and opinions about work behaviors and characteristics.

Cover letter format

Employer contact information (if you have it): name, title, company, address, city, state, zip code

Salutation: Dear Mr. /Ms. Last Name, (if you do not have the contact information, use "Dear Hiring Manager,")

Body of Cover Letter: The body of your cover letter lets the employer know what position you are applying for, why they should select you for an interview and how you will follow up.

First paragraph: Include the reason you are writing, position you are applying for, and how/ where you found the position. If you were referred by a Geisinger employee, please state that here.

Middle paragraph: Explains what you will offer to the organization. Include your qualifications and how they will match the job to which you are applying.

Do not repeat the information on your resume. The cover letter enhances and explains the facts on your resume. This is also the place to indicate your plans to relocate to the region, or if you have been out of the workforce for a period of time due to other commitments.

Final paragraph: Thank the employer for considering you for the position and taking the time to review your information and include how you will go about following up on your application

Complimentary close (use one of the following):

Respectfully, Respectfully yours, Sincerely, With appreciation, With gratitude, etc.

Signature: Hard copy- handwritten, with typed signature underneath

Cover letter tips

  • Supplement your resume, remember the purpose is to secure an interview
  • Explain missing items not addressed in your resume (gaps in employment or a career change)
  • Highlight specific skill sets
  • Avoid a generic template; customization shows dedication and knowledge of the company
  • The body should be brief and to the point
  • Remember that a cover letter may serve as a writing sample
  • Show personality, but with professionalism!

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Job Interview Assistance

A job interview allows you, the applicant, to learn more about the position, department and organization to determine if the job meets your skill set, interests and career goals. It also allows the employer to determine if your previous experience, skills and work ethic would be a good fit for the position and department.

Behavior-based interviews at Geisinger

Geisinger uses a behavior-based interview model. In this interview format the interviewer asks you to describe a specific example of an experience that relates to the skill in question. More than one person from the department may be on the interview panel. It is common for interviewer(s) to take notes during an interview, try not to let this distract you.

Planning for the interview

  • Know your resume and assess your skills and abilities as they relate to the job description or job posting
  • Ask yourself the following questions:
    • What is important to me in a job? Does this job match my career goals?
    • What are my strengths?
    • What are my achievement and accomplishments as they relate to this position?
    • How does my education and work experience relate to this position?
    • Do I work well in a team setting or do I prefer to work alone?
    • Do I prefer a structured or unstructured work environment?
  • Determine whether your interests, experience, abilities and goals match the job and fit with the department at Geisinger.

Research the organization and the department

Review the Geisinger website for information about Geisinger's services and departments

Preparing for behavioral questions

  • Put yourself in the interviewer's shoes - the interviewer wants and needs to know about you
  • Be prepared to discuss and describe how you used your skills, education, experience and accomplishments in both positive and negative situations
  • Think about your accomplishments and think about challenging situations; be prepared to discuss situations in which YOU specifically contributed
  • Behavioral interviews must identify what YOU have done; this is the time to use "I"
  • Based on the job posting, be prepared to describe how your experience and education are a good fit for the position

Prepare your own questions for the interviewer

  • The interviewer will expect you to come to the interview with questions - bring your list with you
  • Examples of questions you might have:
    • What are the key responsibilities of this position?
    • Describe a typical day in this position.
    • Who are other members of this team and what roles do they have?
    • How long does it take to learn the specifics of this job? What is the training process?
    • What growth opportunities are available?

Interviewing tips

Prior to the interview:

  • Know the location of the interview and the name of the person you will be meeting; do a practice drive to the location
  • If your interview is to take place on a hospital campus, confirm in advance where to park, or know where to have your driver drop you off and pick you up
  • Arrive for the interview at least 5 minutes early
  • Dress in business attire
  • Bring copies of your resume for your own reference, and in case any additional interviewers are added to your schedule

During the interview:

  • Be positive; do not describe or make negative comments about your prior employer or co-workers
  • Ask for clarification if you don't understand the interviewer's question
  • Take time to formulate your answer to a question, especially behavior-based questions
  • Refer to notes you've prepared or your resume if necessary
  • Ask about how and when a selection will be made
  • Thank the interviewers; send follow-up thank you note (email is fine) to the interviewer

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