(application period now closed)

Non-clinical Externship Opportunities
Click on the position title below or scroll down to read a full description 

• Administrative Extern: Children's Miracle Network (Danville)
• Administrative Office Technology Extern: Community Practice Administration (Danville) 
• Administrative Office Extern: Community Practice (Wilkes-Barre)
• Finance Intern (GWV) 
• Marketing/Management Extern: Careworks Convenient Healthcare (Danville) 
• Medical Assisting Extern (Multiple Sites Available)  
• Medical Office Specialist Extern (Multiple Sites Available)
• Pediatric Administration Intern (Pediatric Administration) 
• Revenue Cycle Extern: Data & IT 
• Revenue Cycle Specialist Extern:  Medical Billing & Coding 

ADMINISTRATIVE EXTERN: CHILDREN'S MIRACLE NETWORK 
Danville, PA
Unpaid/Paid
Position Summary
The purpose of the externship in the Children’s Miracle Network at Geisinger office is to provide a valid experience in fundraising and community relations and administrative responsibilities. The extern is under the direct supervision of the Children’s Miracle Network Administrative Assistant and interacts with various Geisinger departments. The externship requires excellent interpersonal and organizational skills, a high level of energy, self-motivation, working knowledge of Microsoft Office, and the ability to thrive in a fast-paced office environment.
Major Duties & Responsibilities
The externship includes, but is not limited to, the following activities and responsibilities:
1. Assisting with events and projects related to the annual Celebration Weekend.
2. Day to day clerical duties including filing, copying, answering phones, and other duties as assigned.
3. Mailings – including packing and mailing of supplies, updating and maintaining spreadsheets and generating labels.
4. Tracking auction items using both auction software and excel spreadsheets.
5. Attending Children’s Miracle Network staff meetings.
6. Assisting with production needs for television and radio station events, as assigned.
7. Attend and work at Children’s Miracle Network events as assigned.
8.   Assist in any other Children’s Miracle Network projects as assigned.
Qualifications
Advanced administrative skills (word-processing and spreadsheets) and a demonstrated proficiency in Microsoft Office. Demonstrated strong organizational skills, good interpersonal skills, proper phone etiquette, and a high regard for confidentiality. Must demonstrate flexibility, tact, and ability to perform both independently and as a team member.  Must demonstrate initiative and the ability to assume multi-task duties.
Special Requirements & Additional Information
Externship start date: January 10, 2011
Proposed Work Schedule (negotiable)
Mid-January                       10 - 15 hours per week
February                            10 - 15 hours per week
March                                15 - 20 hours per week
April                                  20 - 25 hours per week
May until graduation           20 - 30 hours per week
Externship positions at Geisinger are not paid.  However, because of the intense efforts of the extern during the month of May and June, after the school term ends the position will become a paid position from approximately May 10 – June 14, 2011. The extern must be available to work with the Children’s Miracle Network staff as needed through Celebration Weekend.
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Administrative Office Technology Extern: Community Practice Administration

Danville, PA
Unpaid
Positions Available: 1
Position Summary
This position is focused on the routine aspects of and administrative office supporting 36 clinic sites within the system.
Major Duties & Responsibilities
The position includes office flow, including but not limited to spreadsheets, scheduling, planning, writing, proofreading and project management, while providing excellent customer service.
Qualifications
Undergraduate junior or senior in Administrative Office Technology.
Excellent oral and written communication skills. Computer skills including Excel, Word and Power Point. Willingness to learn additional software depending on project work. Focus on accuracy and customer service is required.
Special Requirements & Additional Information
Minimum GPA of 3.5 is required. Business dress is required. Professionally acceptable dress is required. The extern may consult with his or her supervisor to discuss what is acceptable to wear.
Availability:
Fall, spring, summer.
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administrative office extern: community practice

Wilkes-Barre, PA
Unpaid
Position Summary
Front office support position for students completing a program in administrative office technology or related field.
Major Duties & Responsibilities
Completes office support duties to support the daily function of a community practice office, including filing, opening and routing mail, answering phones, and providing customer service.
Qualifications
Open to students seeking an externship in medical office technology, medical assisting, healthcare administrative technology, or closely related field. Requires data entry skills, ability to operate office equipment including fax machines and copiers, knowledge of medical terminology, personable and pleasant demeanor, and professional dress.
Special Requirements & Additional Information
Located in Geisinger South Wilkes-Barre Community Practice office.
Availability
Summer
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FINANCE INTERN (GWV)
Posting Code:  13842
GWV Finance, 620 Baltimore Drive Suite 230
Unpaid
Position Summary
Internship for undergraduate students studying business administration and accounting.
Major Duties & Responsibilities
The intern will be responsible for project support, reimbursement support, 990 filing support and general ledger support.
Qualifications
The position is open to the undergraduate with a minimum of 6 semesters undergraduate and basic knowledge of Excel and other microsoft office products. Also required are accounting, finance or business administration courses.
Special Requirements & Additional Information
This is an upaid internship with 6 semesters undergraduate required. 
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Marketing/management extern: careworks convenient healthcare

Danville, PA
Unpaid
Positions Available: 1
Position Summary
Undergraduate internship for students interested in marketing and/or management.
Major Duties & Responsibilities
Careworks Convenient Healthcare has the need for a college intern to work on  marketing and management projects, including, but not limited to the following: Sales: door hanger campaign, cold calling retail establishments, channel marketing development, ride along sales visits, new program promotions, MSO consultation project, customer service, develop a plan to improve service, develop a plan to improve patient wait time/throughput.  Marketing: evaluate current marketing collateral, review marketing playbook, draft and pitch a story, community events/consumer, review marketing training. Management: assist with upstart of new operations/new service, clinic rounds, provider scheduling, assist with retreat preparation and coordination. Service line and website development: benchmarking research, draft copy – webpage insertion. Special projects: proposal for new waiting room design based on IDEO feedback. 
The scope of the internship may vary based on needs of the organization.
Qualifications
Knowledge of: Computers/Microsoft Office, phone, fax, copier/scanner.  Abilities: Written and verbal communication, work with others or individually on an assignment.
Special Requirements & Additional Information
Candidate should be working towards a degree in related field for the position.
Availability
Fall.
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Medical Assisting Extern

Multiple Clinic Locations
Unpaid
Positions Available: Please see schedule below
Position Summary
The extern will work in a community practice setting conducting medical assisting duties.
Major Duties & Responsibilities
Tasks will include working alongside a nurse, collecting vitals, rooming patients, and other duties as assigned.
Qualifications
The extern must be enrolled in a medical assisting program and be available to complete externship hours as part of her/his schooling.
Special Requirements & Additional Information
Minimum GPA of 2.5 required. In order to maximize the educational experience, up to five days of electronic medical record training at the Danville campus is highly recommended.  Without such training, all externship hours will be observation-only, which is not considered to be in the best educational interest of the extern. 
Availability

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medical office specialist extern

Multiple Clinic Sites
Unpaid
Positions Available: Please see schedule below
Position Summary
The extern will work at the front desk of the clinic and assist with administrative tasks.
Major Duties & Responsibilities
Tasks will include:
-Front desk duties including check-in, check-out, patient registration, updating insurances and scheduling follow-up appointments
-Telephone duties including confirming appointments and answering incoming calls
-Administration: filing, form completion, record copying, creating spreadsheets
-Medical Records: scanning
-Other duties as assigned
Qualifications
Students enrolled in a medical office specialist or health IT program, who have completed at least one year of study, may apply.  The position requires knowledge of medical terminology, coding, medical records and insurance, Microsoft Word and Excel.
Special Requirements & Additional Information
Minimum GPA of 2.5 required. In order to maximize the educational experience, up to five days of electronic medical record training at the Danville campus is highly recommended.  Without such training, all externship hours will be observation-only, which is not considered to be in the best educational interest of the extern.
Availability

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Pediatric administration intern(pediatric administration)

GMC & Children's Hospital, Danville, PA
Unpaid
Position Summary
The intern will work with the Pediatric Administration team in the execution of projects within the service line.  The intern will be exposed to multiple areas throughout the Health System as a part of this experience, working with project planning and execution, and will learn to perform the basic steps of project management.
Major Duties & Responsibilities
Internship for undergraduates studying business or healthcare services administration.  The internship will allow the intern to experience how a service line model of healthcare functions.  The intern will work with the Pediatric Administration team in the execution of projects within the service line.  The intern will be exposed to multiple areas throughout the Health System as a part of this experience, working with project planning and execution, and will learn to perform the basic steps of project management. The position requires basic understanding of operations, issues, outpatient clinic functions and pediatric specialty services and inpatient operations. 
Qualifications
The position is open to undergraduates who are sophomore-level or above and studying business or health services administration.  Also required are a basic understanding of business principles, and interest in project management, health services management, or pediatrics, finance, accounting, general management. Microsoft excel, data gathering and analysis also required.
Special Requirements & Additional Information
Minimum GPA of 3.0 required, sophomore or above credit status. This is an unpaid internship.
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Revenue Cycle specialist Extern:  Data & It

Buckhorn, PA
Unpaid - 3 positions available
Position Summary
Working in the Automated Billing Applications and Quality Assurance department, under the supervision of the Manager/Supervisor, the extern performs duties in support of Revenue Cycle Operations.
Major Duties & Responsibilities
Tasks will include:
-Designing and producing reports including all data elements for any relevant Revenue Cycle initiative, including, but not limited to, Patient Access, Billing, Collections, Coding and Revenue Capture, Revenue Enhancement, MyVisit, Patient Service Call Center, Corporate Imaging, Credentialing, Credit Balances, and Hospital and Professional Coding
-Providing data for Geisinger Health System customers in an accurate and timely manner
-Working cooperatively with other team members to assess reported field inclusion for data population reliability, consistency and completeness in response to specific data requests
-Assembling and managing recurring data reports as part of the production calendar
Qualifications
Students enrolled in an information technology, network administration or medical billing and coding program, who must complete externship hours as part of their program of study, may apply.  The position requires knowledge of computers, including Microsoft Excel, Word, ACCESS and Power Point; organizational skills; and the ability to perform all functions in the assigned area of responsibility at a high accuracy rate with minimal supervision.
Special Requirements & Additional Information
Minimum GPA of 2.5, with 3-4 completed semesters of study, required. 
Availability:
Fall, spring, summer.
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Revenue Cycle Specialist Extern:  Medical Billing & Coding

Buckhorn, PA
Unpaid
Positions Available: 7
Position Summary
Working under the supervision of the Manager/Supervisor, Revenue Cycle, the extern performs duties in support of Revenue Cycle Operations.
Major Duties & Responsibilities
Tasks will include:
-Analyzing patient accounts in order to provide coordination and completion of patient concerns either in person, via telephone, or from written correspondence
-Collecting outstanding accounts receivable
-Corresponding directly with patients, insurance companies, physicians, attorneys, external business associates, employees, clinic sites and other facilities
-Providing timely and accurate follow-up on all appropriate inquiries
-Maintaining a close working relationship with Geisinger Health System (GHS) staff and affiliated companies to ensure clear communication and handling of all patient concerns
Qualifications
Students enrolled in a medical billing and coding program, who must complete externship hours as part of their program of study, may apply.  The position requires knowledge of computers, Microsoft Office, phone, fax, copier/scanner, and ability to work individually or as part of a team.
Special Requirements & Additional Information
Minimum GPA of 2.5 is required. 
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