At Geisinger, quality is at the center of everything that we do. In fact, Geisinger Quality - Striving for Perfection is the strategic imperative that leads our vision and will drive every action, decision and initiative at Geisinger Health System over the next five years.

Our health system has a long history of providing excellent care and service. This history and our commitment has been recognized by numerous outside recognitions including national Best Hospitals, Best Doctors and Best Health Maintenance Organization citations.

In addition, our entire system is accredited by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO).

In 2001, the Institute of Medicine (IOM) described a “quality chasm” within the American healthcare system. In its widely circulated report, the IOM described six tenets for improving care. These principles of care—patient centered, safe, timely, effective, efficient and equitable…plus, unique to Geisinger, reliable, accountable and transparent—are the focus of everyone’s attention throughout our health system. Indeed, Geisinger Quality- Striving for Perfection is the responsibility of every Geisinger family member regardless of his or her role in the organization.

On behalf of every member of the Geisinger family, I wish you “Good Health” and assure you that quality is always paramount throughout our health system.

Sincerely,

Glenn Steele, Jr., MD, PhD
President & CEO