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Geisinger Health System

Remote Second Opinion: Terms and Conditions

Geisinger Health System's Remote Second Opinion is provided as a resource for consultative advice and treatment recommendations for patients with specific conditions. We strongly suggest that you carefully read the following terms and conditions. Because this service is accessible via our website, you agree to abide by our Legal Disclaimer posted there, as well as the Remote Second Opinion terms and conditions described below. These terms and conditions are subject to change at the discretion of Geisinger Health System. It is your responsibility to review them regularly as you will be held to any changes made to the terms and conditions up to the day you submit a request for a consultation from the Remote Second Opinion.

Stored Information

We will learn certain information about you if you visit Geisinger Health System websites. You should know that we will store the following information from your website visits: the IP address from which you access the Internet, the date and time, the Internet address of the website from which you linked directly to our site, the name of the file or the words you searched, and the browser used to access our site. This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us improve features of the site and to make the site more useful. All data collected on our website is protected from unauthorized access. Personal information is encrypted using SSL (secure sockets layer) technology.

Personally Provided Information

If you choose to provide us with personal information via email or postal mail/courier, or by filling out a form and submitting it through our website, we use that information to respond to your request and to help us provide you with information or material that you request. We do not give, share, sell, or transfer any personal information to a third party unless required by law.

Links to Other Site

Some Geisinger Health System websites provide links to other internet sites that provide health information. Once you link to another site, you are subject to the privacy policy of the new site. We do not share any individual personal information with any site to which this website links. For more information about Geisinger Health System's privacy policies and practices, and/or to exercise your privacy rights, please visit Our Notice of Privacy Practices can be found at this site.

Site Access and Licenses

Geisinger Health System's Remote Second Opinion web site access is permitted only for individual and private use by complying with the terms and conditions.

Consultative Service

The service provided through the Geisinger Health System Remote Second Opinion is different from the diagnostic services typically provided by a physician. Geisinger Health System physicians providing this service will not have the benefit of information that would be obtained by examining you in person and observing your physical condition. Therefore, the physician may not be aware of facts or information that would affect his or her opinion of your diagnosis. Because this is a limitation on the accuracy of his or her opinion, and this is a risk to you, the recommendations of the Geisinger Health System physician will be shared with your local physician. By deciding to engage this service, you acknowledge and agree that you are aware of this limitation and agree to assume the risk of this limitation.

Your participation in this program will be considered an indication of acceptance of:

  • The diagnosis you will receive is limited and provisional;
  • The Remote Second Opinion is not intended to replace a full medical evaluation or a face-to-face visit with a physician;
  • The Geisinger Health System physician does not have important information that is usually obtained through a physical examination; and,
  • The absence of a physical examination may affect the Geisinger Health System physician's ability to diagnose your condition, disease or injury.

Credit Transactions
Geisinger Health System's Remote Second Opinion does not accept payment in the form of cash, check, money order, or insurance reimbursement. Major credit cards (MasterCard, Visa, American Express and Discover) are the accepted means of payment. Once submitted, Geisinger Health System maintains the right to utilize your credit card to make a payment for any services rendered under the Remote Second Opinion. You agree to allow us to charge your credit card for services as they are rendered. In case your credit card expires or we cannot bill your credit card, we will send you a notice, and your request for services from the Remote Second Opinion will not be fulfilled until full payment has been received and/or verified. Upon receipt, please provide us with a valid credit card we can charge for the amount due.


Geisinger Health System cannot offer its Remote Second Opinion to patients who are residents of or have current mailing addresses in Iowa, Louisiana, Maine, Michigan, New York and North Dakota. Geisinger Health System abides by state laws governing the practice of medicine in these states.

State Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Pennsylvania without regard to its conflicts of laws rules. Any dispute shall be brought in the courts of Pennsylvania.

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