Dr. Feinberg will present “Proven Experience: One Patient at a Time” on Thursday morning at the MMS Headquarters in Waltham, Mass.
“Really what people want is care that’s accessible, understandable, dignified and culturally sensitive. To me, patient experience is about the same quality of care I want for my own family,” Dr. Feinberg said. “And from a leadership standpoint, I consider every patient to be one of my patients and I want to provide them that same high quality care.”
Named to the 100 Most Influential People in Healthcare as well as the 50 Most Influential Physician Executives and Leaders by Modern Healthcare, Dr. Feinberg is one of the nation’s leading speakers on the patient experience.
Other presenters at the forum will include Maura Healey, Massachusetts Attorney General; Monica Bharel, M.D., Massachusetts Commissioner of Public Health; and Troyen A . Brennan, M.D., executive vice president and chief medical officer of CVS Health.
The forum is hosted by Dennis M. Dimitri, M.D., president of the Massachusetts Medical Society and moderated by Jim Braude, host of WGBH-TV’s Greater Boston and co-host of WGBH’s Boston Public Radio, and Margery Egan, co-host of WGBH’s Boston Public Radio and columnist for the Boston Globe.
Geisinger is an integrated health services organization widely recognized for its innovative use of the electronic health record and the development of innovative care delivery models such as ProvenHealth Navigator®, ProvenCare® and ProvenExperience®. As one of the nation’s largest health service organizations, Geisinger serves more than 3 million residents throughout 45 counties in central, south-central and northeast Pennsylvania, and also in southern New Jersey at AtlantiCare, a Malcolm Baldrige National Quality Award recipient. In 2017, the Geisinger Commonwealth School of Medicine and Geisinger Jersey Shore Hospital became the newest members of the Geisinger Family. The physician-led system is comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan, all of which leverage an estimated $12.7 billion positive impact on the Pennsylvania and New Jersey economies. Geisinger has repeatedly garnered national accolades for integration, quality and service. In addition to fulfilling its patient care mission, Geisinger has a long-standing commitment to medical education, research and community service. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
About the Massachusetts Medical Society
The Massachusetts Medical Society, with more than 25,000 physicians and student members, is dedicated to educating and advocating for the patients and physicians of Massachusetts. The Society, under the auspices of NEJM Group, publishes the New England Journal of Medicine, a leading global medical journal and web site, and Journal Watch alerts and newsletters covering 13 specialties. The Society is also a leader in continuing medical education providing accredited and certified activities across the globe for physicians and other health care professionals. Founded in 1781, MMS is the oldest continuously operating medical society in the country. For more information please visit www.massmed.org, www.nejm.org, or www.jwatch.org.
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