Dr. Feinberg will present “Proven Experience: One Patient at a Time” on Thursday morning at the MMS Headquarters in Waltham, Mass.
“Really what people want is care that’s accessible, understandable, dignified and culturally sensitive. To me, patient experience is about the same quality of care I want for my own family,” Dr. Feinberg said. “And from a leadership standpoint, I consider every patient to be one of my patients and I want to provide them that same high quality care.”
Named to the 100 Most Influential People in Healthcare as well as the 50 Most Influential Physician Executives and Leaders by Modern Healthcare, Dr. Feinberg is one of the nation’s leading speakers on the patient experience.
Other presenters at the forum will include Maura Healey, Massachusetts Attorney General; Monica Bharel, M.D., Massachusetts Commissioner of Public Health; and Troyen A . Brennan, M.D., executive vice president and chief medical officer of CVS Health.
The forum is hosted by Dennis M. Dimitri, M.D., president of the Massachusetts Medical Society and moderated by Jim Braude, host of WGBH-TV’s Greater Boston and co-host of WGBH’s Boston Public Radio, and Margery Egan, co-host of WGBH’s Boston Public Radio and columnist for the Boston Globe.
One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. Geisinger is known for its focus on caring and innovative programs including the ProvenCare® best-practice approach to maximize quality, safety and value; ProvenHealth Navigator® advanced medical home; Springboard Health® population health program to improve the health of an entire community; ProvenExperience™ to provide refunds to patients unhappy with their care experience; and Geisinger’s MyCode® Community Health Initiative, the largest healthcare system-based precision health project in the world. With more than 215,000 volunteer participants enrolled, MyCode is conducting extensive research and returning medically actionable results to participants. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
About the Massachusetts Medical Society
The Massachusetts Medical Society, with more than 25,000 physicians and student members, is dedicated to educating and advocating for the patients and physicians of Massachusetts. The Society, under the auspices of NEJM Group, publishes the New England Journal of Medicine, a leading global medical journal and web site, and Journal Watch alerts and newsletters covering 13 specialties. The Society is also a leader in continuing medical education providing accredited and certified activities across the globe for physicians and other health care professionals. Founded in 1781, MMS is the oldest continuously operating medical society in the country. For more information please visit www.massmed.org, www.nejm.org, or www.jwatch.org.