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New CMS guideline requires posting of charges and annual updates

DANVILLE, Pa. – Geisinger has long featured a MyEstimate® tool on its website to assist patients with determining possible out-of-pocket expenses for medical treatment. Now, Geisinger is including hospital charges for all of the organization’s hospital facilities, in compliance with new Centers for Medicare & Medicaid Services (CMS) guidelines that went into effect on Jan. 1, 2019.

“Geisinger welcomes the opportunity to engage in consumer-friendly communication to help patients understand what their potential financial liability might be for services obtained at our hospitals,” said Barbara Tapscott, vice president of revenue management. “You can obtain this information online on our patient billing service page. If needed, you can follow up by talking with one of our financial counselors for assistance or to request an in-person appointment.” 

The hospital charges are the same for all patients, and do not include physician charges which are billed separately.

You can access Geisinger hospital charges through patient billing services. Click on “Tools You Can Use” and “Hospital Charge List” and then click on the specific Geisinger hospital you use. If you are having difficulty accessing the information or have questions, call Geisinger’s Patient Service Call Center toll-free at 1-800-640-4206.

“With this information, and by using our MyEstimate tool, you can determine the approximate amount you might owe after insurance,” Tapscott said. “We are happy to provide guidance and answer any questions our patients may have.” 

About Geisinger
Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes 10 hospital campuses, a health plan with more than half a million members, a research institute and the Geisinger College of Health Sciences, which includes schools of medicine, nursing and graduate education. With more than 25,000 employees and 1,700+ employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at or connect with us on Facebook, Instagram, LinkedIn and Twitter.

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