Each year, CHIME evaluates health and care communities around the world and measures their use of technology based on a scale from 1 to 10. A Level 1 certification denotes a health system that makes minimal use of technology or is in early stages of development. A Level 10 certification denotes a health system that is not only making broad use of technology but is also demonstrating leadership in the application and implementation of a wide variety of technology across their organization.
This award is more than just having the latest hardware and software. It recognizes that technology at Geisinger is an integrated part of how the health system serves and cares for patients and customers.
“We look at it from the perspective of the customer,” says John Kravitz, Chief Information Officer at Geisinger. “Sometimes the customer is the patient, the subscriber, the student, the provider or the employee. Every day we work hard to provide services that are superior for our customers. We try to make their jobs a little easier with technology.”
This award also recognizes the implementation and use of technology across Geisinger – from the information technology teams that develop and deploy the technology to the front-line service providers that use the capabilities.
“The organization is very big on outreach to communities that have a need for services,” said Joe Fisne, associate chief information officer at Geisinger. “We have great leadership that helps us understand what those needs are. Once you do that, applying the technology is the easy part.”
“Digital technology has been a driver of innovation in healthcare for many years now, but never to the degree that we saw in 2020 with the pandemic,” said CHIME President and CEO Russell P. Branzell. “The Digital Health Most Wired program underscores why healthcare organizations keep pushing themselves to be digital leaders and shows what amazing feats they can achieve. This certification recognizes their exemplary performance in 2020.”
A total of 30,091 organizations were represented in the 2020 Digital Health Most Wired program, which this year included four separate surveys: domestic, ambulatory, long-term care and international. The surveys assessed the adoption, integration and impact of technologies in healthcare organizations at all stages of development, from early development to industry leading.
Each participating organization received a customized benchmarking report, an overall score and scores for individual levels in eight segments: infrastructure; security; business/disaster recovery; administrative/supply chain; analytics/data management; interoperability/population health; patient engagement; and clinical quality/safety. Participants can use the report and scores to identify strengths and opportunities for improvement. Participants also received certification based on their overall performance, with level 10 being the highest.
The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With nearly 3,400 members in 55 countries and over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.
Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes 10 hospital campuses, a health plan with more than half a million members, a Research Institute and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at Facebook, Instagram, LinkedIn and Twitter.
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