Kindness

We strive to treat everyone as we would hope to be treated ourselves

  • Giving patients, members and colleagues undivided attention and actively listening.
  • Training the entire Geisinger family in C.I.CARE – an approach to improve personal connection, communication and compassionate expression with one another and our members and patients.
  • Ensuring that patients, members and colleagues feel respected and treated with dignity
  • Striving to understand and demonstrate respect for cultural beliefs and values, embracing diversity, and delivering culturally sensitive care.
  • Treating every patient with essential compassion, including responding to and treating an individual – not a case, a number, a disease or condition. 

C.I.CARE

An innovative communication program helps everyone in the Geisinger family express Caring.

C – Connnect

I – Introduce

C – Communicate

A – Ask and anticipate

R – Respond

E – End with excellence

Diversity and Inclusion

Geisinger promotes diversity and inclusion to embrace our diverse family and enable culturally competent care.

Community benefits

Geisinger provided $580 million of community benefits through uncomprensated care, research, education, and outreach programs in fiscal year 2016.

Caring in action in the NICU

Geisinger nurses connect with our tiniest patients – bringing comfort to them and their families.