Important contacts

Contacting a patient
To inquire about a patient's room or telephone number, call 717-763-2190.

Interpreter and special communications needs
We provide all of our patients and their families with qualified interpreters for languages other than English and for American Sign Language (ASL). If you have special communication needs call 717-763-3082 for assistance, or ask a member of your care team.

Guest Relations
If you have a question or concern that you feel hasn’t been answered or addressed fully at any time, we urge you to reach out to our Guest Relations department. This could be a question about your care or any aspect of our facilities or services. Our Guest Relations staff will help you get to the right person or department, and will stay involved to aid in the resolution of your issue.

Guest Relations is available Monday through Friday, 7:30 a.m. - 4:30 p.m. Call 717-763-3082 or send email to HSGAGuestRelationsStaff@geisinger.edu.

If you call at a time when Guest Relations is not available, please leave your name, phone number and a brief description of your concern. Our staff will contact you as soon as possible.

Voicing your thoughts about the care you receive helps us to improve the quality of care we provide. We value your opinions and appreciate your candidness.

Pastoral care
Contact the hospital operator at any time of the day or night to reach the pastoral care staff members on call.

If you would like your parish to know that you are in the hospital, please inform them before going into the hospital or, once hospitalized, ask your nurse or pastoral care representative to notify your church.

The hospital chapel, located on the first floor, is open for prayer and meditation 24 hours a day. Mass is celebrated in the chapel according to the following schedule, with the exception of Holy days and holidays:

Sunday: 9:30 a.m.
Monday - Friday: 6:15 a.m. and noon
Saturday: 8 a.m.

Times are subject to change according to Liturgical Calendar.
Call 717-763-2118 for more information.

Security

Tell a nurse or any member of the Geisinger Holy Spirit team if you have a security concern. Security staff are available 24 hours a day.