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Get the care you need at the right Geisinger location

Urgent care

Did you know Geisinger now has more than 20 urgent care clinics located throughout Pennsylvania? These clinics, such as Geisinger Careworks, are the right place to go if you have a minor issue that can be resolved in a single visit. Treatments for everything from a sprained ankle to infections of the sinuses, ears, urinary tract and respiratory system are great examples of issues our specialists treat at Geisinger urgent care clinics.

Got a rash? Need a tick removed? Low-grade fever or minor cut?

We’ve got you covered.

You can even check-in online to save time, although walk-ins are always welcome. Some locations allow you to compare wait times so you can make the choice that’s best for you. Urgent care clinics often have more convenient hours than primary care doctors’ offices.

“Urgent care clinics allow emergency rooms to focus on true emergencies,” explains Dr. Ronald Strony Jr., emergency medicine physician and cochair of Emergency Medicine for the Geisinger Medicine Institute. “They’re helping patients save time and money, and everyone gets the care they need when they need it.”

Geisinger urgent care clinics accept most major insurance plans. Copays do apply.

Primary care

Your primary care provider is your healthcare partner who you’ll probably see numerous times over many years. This is important, because it allows you to build a relationship. No one knows more about your health history, so who better to personalize your care, advise you on maintaining your health and help you manage chronic conditions?

Call your primary care doctor if you have an issue that’s more serious than the ones covered by urgent care. Of course, he or she can also help you with the conditions urgent care covers, but it will likely take longer to get an appointment. If you have a MyGeisinger account, you can message your provider directly for non-urgent issues.

And if you do visit a Geisinger urgent care, your Geisinger doctor will be notified.

“Thanks to the electronic medical record system we use, I get updated immediately if any of my patients are treated at one of our urgent care clinics,” says Dr. Christian Shuman, family medicine physician at Geisinger Community Medicine in Pottsville.

Hospital emergency room

Save this one for emergencies.

We’re talking:

  • Chest pain
  • Sudden shortness of breath
  • High fever
  • Severe weakness or pain
  • Loss of consciousness
  • Poisoning
  • Sudden worsening of a chronic condition
  • Significant bleeding
  • An accident affecting the use of body parts
  • Traumatic injury
  • Or anything else that needs immediate attention.

Wait times in the hospital ER can be lengthy, as patients with more serious issues are seen first, or “triaged”. This means if anyone comes in with heart attack symptoms, your sinus infection is going to wait.

Treatment in the ER can also cost substantially more than at an urgent care center. So, before you head to the emergency room, make sure it’s where you need to be.

Some medical issues can even be addressed by phone

If you have a Geisinger primary care physician, you can always call 800-275-6401 and say “nurse” to speak with a registered nurse 24/7 for medical advice.

And no matter where you receive care, always bring your insurance cards, personal identification, copay and a list of your current medications. 

In case of an emergency, call 911 or go to the nearest emergency room.

Next steps:

See Urgent Care wait times and emergency room wait times

Find a new primary care doctor

Login to MyGeisinger 24/7 health information

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Know where to go

When to choose the ER, urgent care or the doctor's office