The Product Innovation department is a cross-functional team whose 30-plus members serve as partners to support the Steele Institute’s strategies and goals under our four overarching pillars.
Who we are
The expertise of Geisinger’s Product Innovation team spans the areas of advanced and predictive analytics, informatics, software development, experience strategy, product design and product management.
This cross-functional team functions as an incubator, deploying design thinking, health information technology and human-centered design strategies to develop new products, services or processes, and innovative systems to support Geisinger’s mission of enhanced value in healthcare. Our team actualizes its efforts through the strategic design, development and deployment of end-to-end health information technologies and analytics in community, clinical and home settings.
What we do
The Product Innovation department provides the workforce and infrastructure to enable operational/clinical subspecialties to develop and deliver innovation in alignment with “value-based” patient-centered care. Operationally, the team aims to:
- Support innovation best practices
- Develop skills and spread innovation
- Help clinicians and researchers generate ideas
- Provide core resources to develop, design and implement new ideas
- Foster and support partnerships with HIT, clinical operations and business
- Rebecca A. Stametz, DEd, MPH, Associate Vice President of Product Innovation
- Jon Billet, Director of Software Engineering
- Eric Reich, MSHI, Manager of Healthcare Re-Engineering
The Product Innovation team’s portfolio is organized into four laboratories.
Population Health Technologies Lab
Learning Healthcare System Technologies Lab
Patient and Family Engagement Lab
Healthcare Re-Engineering Laboratory
Anticipatory Management Program: Providing a 360-degree view of gaps in care
Our Anticipatory Management Program (AMP) is a redesigned model of care at Geisinger that assists our care teams in care delivery by providing a 360-degree, patient-centric view of relevant gaps in care in an actionable, concise, and interactive format, embedded directly in the care team’s workflow within the electronic health record (EHR).
MedTrue: Putting patients and providers on the same page with medications
Family Caregiver Application: Improving patient communication and care coordination
PainWatch: Helping patients understand and manage pain
EMS Go: Routing patients to the appropriate treatment center in an emergency
EDGE: Reinventing respiratory disease management
OpenNotes: Giving patients a more active role in their health care
Forecasting high census and bed demand days in advance
Pacer: Patient Centric Electronic Redesign
PACER, which was developed in house at Geisinger, has been used in routine care delivery throughout Geisinger Rheumatology since 2009. It has facilitated the development of a world class outcomes database, with over 100,000 measures of disease activity and functional status. The effectiveness of PACER has allowed the Rheumatology Department to achieve best in class in quality measures and resulted in substantial reduction in costs.