Patient & visitor information

Just ask
If you have any questions about your healthcare, your room, the hospital, or our services, just ask your nurse or a Guest Relations representative.

We know it can be hard to be away from home — and in a hospital — for any reason. We make sure that we listen to every request or question and then get answers. Talk to us. The goal of every Geisinger Holy Spirit employee is to make your experience as pleasant as possible.

Admission: Registration hours
General admissions & outpatient services
Location: Main hospital, first floor
Hours: 6 a.m. – 9 p.m. Monday – Friday
Phone: 717-763-2757

John R. Dietz Emergency Center at Geisinger Holy Spirit
Location: Main hospital, first floor
Hours: 24 hours
Phone: 717-763-2397 or 717-763-2396

Ortenzio Heart Center at Geisinger Holy Spirit
Location: Main hospital, ground floor
Hours: 6 a.m. – 9 p.m.
Phone: 717-763-7563

Outpatient surgery
Location: Main hospital, second floor
Hours: 5 a.m. – 1:30 p.m. (after hours report to general admissions)
Phone: 717-972-6970 until 1:30 p.m.; 717-763-2757 from 1:30 – 9 p.m.

Visitors
Visitors are often good medicine for patients. Family and friends are encouraged to visit patients during their hospital stay. There may be some restrictions, based on the patient’s safety, well-being or medical condition. (See Geisinger's equal visitation policy.)

For the welfare of patients, the nursing staff may request that visitors leave a patient room at any time. Patients may also request the restriction of visitors simply by notifying the nursing staff.

Visitation guidelines

  • Do not visit the hospital if you have any signs of illness, such as a cough, runny nose or fever. If you are not sure whether it is safe to visit, please ask your doctor or one of the nurses caring for the patient you wish to visit.
  • Ask the patient's nurse if it is okay to bring plants or flowers to the patient’s room. In some cases, they can increase the risk for infection for patients.
  • Visitors may be asked to leave the hospital if they become disruptive or interfere with the comfort or care of patients, other visitors or staff.
  • Alcohol is not allowed on the Geisinger Holy Spirit campus. 

Janet Weis Children’s Hospital at Geisinger Holy Spirit
Janet Weis Children’s Hospital at Geisinger Holy Spirit features a four-bed pediatric inpatient unit that provides the same unsurpassed level of pediatric care as at the main children’s hospital in Danville.  

The pediatric hospitalists and other professionals treat a full range of medical and surgical conditions for patients from newborn to age 18, with emphasis on the special needs of young people and their families.

The rooms, designed for pediatric patients, feature pull-out beds so a parent can stay overnight with his or her child, if desired. There is also a playroom and activities for patients and their siblings.

The goal is to make your child’s time in the hospital safe and comfortable, less scary and as low-stress as possible for everyone. The staff can also assist with follow-up and outpatient care with Geisinger doctors as well area private practice pediatricians, primary care physicians, specialists, subspecialists and therapists.

Children's Miracle Network
At Geisinger, miracles happen every day. The Children's Miracle Network at Geisinger helps to provide the innovative and compassionate care we are known for, and raises funds to provide equipment, programs and services for children at Geisinger Janet Weis Children's Hospital in Danville, as well as pediatric services throughout the Geisinger Health System.

PrayerNet
Geisinger PrayerNet is a website offering patients and their families comfort, support and prayer from a network of volunteers around the world. With PrayerNet, it’s easy to request prayer, share your prayer requests with loved ones around the world, or pray for others. The site is free to use, nondenominational and respectful of patient and family privacy.

Tobacco use
Geisinger cares about your health and the health of our employees. All Geisinger Holy Spirit locations are tobacco-free environments.