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Telehealth

Online telehealth visits — 24/7

Have a concern about COVID-19 and want to speak with a doctor immediately? We’re partnering with Virtual Care by TDH, powered by Teladoc, to offer COVID-19 screenings and virtual doctor visits, including routine care for flu, colds, allergies and other common conditions.

If you need routine healthcare, download the Virtual Care by TDH app or call to connect with a Teladoc doctor from the comfort of your own home.

What is Virtual Care by TDH?

Virtual Care by TDH is a telehealth service that connects you to board-certified, highly trained doctors who can diagnose and treat non-emergent issues right over the phone. No in-person visit needed or having to leave your house.

Need an Rx? No worries — a prescription can also be provided, if necessary. 


When should I use Virtual Care by TDH?

You can use Virtual Care by TDH for any routine medical need, such as care for a:
  • COVID-19 screenings
  • Cold
  • Flu
  • Allergy
  • Rash
  • Sinus infection
  • Urinary tract infection (UTI)
  • And much more
Have a fever at 4 a.m.? Need a medical opinion after hours? Skip a costly and unnecessary trip to the ER or urgent care and get 24/7 access to care from the comfort of your own home.

Virtual Care by TDH should not be used in emergency situations. If you need care immediately, call 911 or head to your nearest emergency room.


How much does it cost?

Geisinger patients (non-GHP members): The cost to use Virtual Care by TDH is $45 per visit. Simply enter the access code at registration: health

Geisinger Health Plan (GHP) members:
Your cost to use the Teladoc service is $0 — but you’ll need to use a different link. GHP members must click here to get started with Teladoc.


What if I’m experiencing COVID-19 symptoms?

While most people who have COVID-19 will experience mild symptoms, the Virtual Care by TDH doctors can evaluate your risk and recommend next steps, if necessary. If you believe you’re experiencing symptoms related to COVID-19, you can use Virtual Care by TDH before heading to your doctor's office, an urgent care clinic or the ER if your needs are non-emergent.

With Virtual Care by TDH, you can stay at home — so you don’t have to travel unnecessarily. 

Talk to a provider 24/7 for $45 per visit

Enter access code: health

Download Virtual Care by TDH on the App store or Google Play | Visit VirtualCarebyTDH.com | Call 855-511-6502

*GHP members, click here to get started with Teladoc

telehealth

There are 3 ways to use Virtual Care by TDH

NOTE: GHP members, click here to get started with Teladoc

Download the app

Call to talk to a doctor

As the COVID-19 outbreak evolves, the need for telehealth care has never been greater. As a result, you may experience extended wait times. Doctors are working to provide the highest level of care and will connect with you as quickly as they can. Consider using the Virtual Care by TDH app if you are experiencing longer-than-usual wait times.

Other ways to get care

Coronavirus hotline

Call our 24/7 hotline if you have COVID-19-related questions or to speak with a nurse about care recommendations.

Primary care

When you need in-person care for a cold, a routine checkup or a chronic condition, our primary care specialists have you covered. 

Convenient Care

Head to Geisinger Convenient Care urgent care when you aren’t in immediate danger but need to be seen in-person soon.

Emergency room

If you’re experiencing a life-threatening condition and need immediate medical care, go to the nearest emergency room or call 911.