Geisinger Medical Center becomes first Comprehensive Heart Attack Center in U.S.
Certification recognizes full-team approach to cardiac care
Already recognized by the organizations as a Mission Lifeline® Heart Attack Receiving Center for its ability to quickly restore blood flow to the heart in patients with the most severe type of heart attack, GMC has now set the national standard for care coordination among hospital leadership, interventional cardiology, cardiac surgery, heart failure, advanced practice, nursing, life support, emergency medicine, emergency medical services (EMS), care management, pharmacy, and cardiac rehab teams.
Every second is critical when trying to preserve heart muscle and function in patients having cardiac episodes, and this degree of full-team support means patients will receive the highest level of care as quickly as it can be delivered.
Geisinger engaged the certification process to bring the best possible cardiac care close to home for patients and members in central and northeastern Pennsylvania – another step forward in the system’s vision of making better health easier for the communities it serves.
“GMC staff has shown they’re ready to treat a broad spectrum of chest-pain patients including those who go to the emergency room (ER) with chest pain, go into cardiac arrest outside the hospital, have heart attacks and need blood flow restored quickly, need open-heart procedures, or need advanced therapies like extracorporeal membrane oxygenation (ECMO) for life support or left ventricle assist device (LVAD) procedures for heart failure,” said interventional cardiologist Thomas Scott, D.O, director of the cardiac catheterization lab and co-medical director of the Comprehensive Heart Attack Center Certification program at the medical center.
Geisinger partnered with The Joint Commission on the pilot program for this new certification in November, and a multi-disciplinary team was ready when the commission returned at the end of July for a rigorous onsite review.
Reviewers with a nursing background evaluated records for patients who were currently admitted or had been cared for at GMC since the beginning of the year and pushed staff on quality measures including leadership engagement, collaboration with EMS, medical decision making, systemwide approach to quality improvement, performance improvement projects and engagement with pharmacy at the bedside.
“Taking care of these patients is a team sport,” said Cinde Bower-Stout, R.N., M.H.A., cardiovascular quality manager and program director of the Comprehensive Heart Attack Center Certification program at the medical center. “Our front-line staff are just as critical as our specialists as they assess lab results for potential issues, administer pain-management treatment, educate patients on what to expect when they get home and receive ongoing care, round with our multi-disciplinary teams and help patients regain their strength with in-hospital therapies in preparation for discharge.”
Geisinger was also noted for its ability to offer cardiac rehab in both in-person and virtual formats to help patients recover after cardiac events.
“Comprehensive Heart Attack Center Certification recognizes health care organizations committed to fostering continuous quality improvement in patient safety and quality of care,” said Mark Pelletier, R.N., M.S., chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend GMC for reducing variation in its clinical processes and strengthening its program structure and management framework for cardiac patients.”
About Geisinger
Geisinger is among the nation’s leading providers of value-based care, serving 1.2 million people in urban and rural communities across Pennsylvania. Founded in 1915 by philanthropist Abigail Geisinger, the non-profit system generates $10 billion in annual revenues across 134 care sites - including 10 hospital campuses, and Geisinger Health Plan, with 600,000 members in commercial and government plans. The Geisinger College of Health Sciences educates more than 5,000 medical professionals annually and conducts more than 1,400 clinical research studies. With 26,000 employees, including 1,600 employed physicians, Geisinger is among Pennsylvania’s largest employers with an estimated economic impact of $14 billion to the state’s economy. On March 31, 2024, Geisinger became the first member of Risant Health, a new nonprofit charitable organization created to expand and accelerate value-based care across the country. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and X.
