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I need help accessing another person’s medical records

With caregiver access, you can view your loved one’s online medical record, schedule and manage appointments, renew prescriptions and communicate with their care team.

Getting access is easy. Just follow these simple steps.

  1. Sign in to MyChart
  2. Follow the instructions based on their age
  3. Submit

We try to process requests within 5 to 7 business days of receiving the signed form, but it may take longer.*
We’ll process your request as soon as possible.



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