Enrollment Questions
What is MyChart Medical Record Access?
Secure Messaging Guidelines
Please observe the following guidelines for messages sent through MyCareCompass:
Please DO NOT SHARE your password with anyone
Please do not send any messages requiring urgent attention. Typical turnaround time for responses is one (1) to two (2) business days.
Please note that messages may be viewed by other health professionals and others who work with your physician.
Your Responsibilities
By accessing or using MyChart you agree to be bound by all the terms and conditions of this Agreement and the MyChart Privacy Statement as posted. We may modify this agreement and the privacy statement at any time, and you agree that such modifications are effective immediately upon posting of the modified version.
You agree that MyChart is a communication service offered as a convenience to patients. You understand that it provides you online access to portions of your medical record and that you are solely responsible for any sharing of its content that you intentionally or unintentionally communicate to others. You understand that messages will be routed to the appropriate department as necessary for handling, and therefore employees, other than your healthcare provider may be involved in addressing your request. Therefore use of MyChart may not be appropriate for very sensitive information you wish to discuss directly with your provider.
You understand that you may receive messages, test results and other communication delivered via MyChart. Therefore, you may not receive other types of communications from your physician in these areas.
Discontinuing Use of MyChart Medical Record Access
You can dis enroll from your use of MyChart Medical Record Access at anytime by calling your physician office. If we determine at our sole discretion that you have violated this agreement and/or abused the use of this service, we reserve the right to discontinue your use of this service. You will be notified if we discontinue your MyChart Medical Record Access service.