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Patient portal help

To set up a MyChart Medical Record Number (MRN), click here.

What do you need help with?

Choose the situation that best describes your issue. We’ll help you find what you need.

Get help with my account

I want to create an account
I can’t log in
I need to change my username
I want to disable my account
I want access to more of my health information

A family member’s account

I want to access another adult’s medical records
I want to access my child’s medical records
My child turned 13 – I want access to their medical record
My child turned 18 – I want access to their medical record
Requested access and haven't heard back?

Get help with care or billing

I’m looking for lab/test results
Please correct information on my record
View or pay my bill (for Geisinger patients only)

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