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Frequently Asked Questions: myGeisinger/MyChart changes

What’s changing?

Starting Oct. 28, you’ll have access to more of your (or your proxy’s) electronic health information.

What electronic health information will be available now?

In addition to your outpatient visit notes, you’ll have access to:

  • Hospital and Emergency Department notes
  • Behavioral health and psychiatry notes.

There may be times when your provider may decide not to share a particular note. For more information, send them a secure message in myGeisinger.

In some cases, test results or other information may also be released ― before your provider has had a chance to review them. If you’d rather wait to discuss results with your provider, send them a secure message.

When do I have access to my notes and results?

As soon as your provider finalizes them.

Is there anything I need to do?

Since more of your electronic health information will now be available, you may decide to change who has proxy access.

How can I revoke or change proxy access (access for others to access your medical record information)?

To change a loved one’s access to your medical record information, click here, log in to your myGeisinger or MyChart account and select “Share My Record” then “Friends and Family Access.” Then select the “Revoke” button next to the name of the person you wish to remove. Confirm by selecting “Revoke” again.

Download the MyChart mobile app today!

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