My activation link won't work
Enrolling is easy! Click here to create an account.
Call our service desk if you have any of the following.
- A quiz could not be generated
- Activation code is invalid
- My activation code has expired
- I can’t find my activation code
Geisinger patients call 570-214-0003 or complete this form.
For other organizations, call 570-849-6917 or complete this form.
Uh oh, my activation code won’t work
Enrolling is easy. Click here to create your account. Your activation code is case-sensitive and expires after 10 days.
If you have any of the following issues, call our service desk.
- Activation code is invalid
- Activation code has expired
- I can’t find my activation code
Geisinger patients call 570-214-0003 or complete this form.
For other organizations, call 570-849-6917 or complete this form.
l lost my access code and the quiz could not verify my identity
I need help signing up
Enrolling is easy. Click here to create your account. Your activation code is case-sensitive and expires after 10 days.
Don’t have an activation code? No worries. Answer a few simple questions to verify your identity and activate your account.
Children 13 to 17 can access their records with approval from a parent or legal guardian.
Call our service desk if you have any of the following:
- A quiz could not be generated
- Activation code is invalid
- Activation has is expired
- I can’t find my activation code
Geisinger patients call 570-214-0003 or complete this form.
For other organizations, call 570-849-6917 or complete this form.