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Northeast Hospital at Home photos

About Geisinger’s Hospital at Home program

Through Geisinger’s Hospital at Home program, you can get the same expert care and monitoring you’d expect at the hospital — but from the comfort and privacy of your own home. Your care team uses in-home visits, virtual check-ins and remote monitoring to stay connected, keep track of your progress and adjust your treatment when needed. You'll have the services and support you need for recovery while staying in a comfortable, familiar environment.

The result? High-quality, hospital-level care with more comfort, privacy and independence. You'll spend less time away from family, have fewer disruptions to daily life and enjoy greater peace of mind as you focus on healing.

Interested in the program? Talk to your healthcare provider. They’ll determine whether it's a safe and appropriate option based on your condition and recovery needs.

Who is eligible?

If you’re a possible candidate for Hospital at Home, we’ll check to be sure the program will not only be safe for you, but benefit your recovery.

Your doctor will examine your case to determine your eligibility. Ideal candidates are recovering from a condition that requires hospital treatment, but not round-the-clock observation. Also, you must:

  • Live about 25 miles from the hospital
  • Be a Geisinger Health Plan member or have traditional Medicare part A coverage
  • Be 18+ years old
  • Have a home environment that meets social determinants of health (SDOH) requirements
  • Accept patient responsibilities, which may include daily tasks like charging your wearable device or weighing yourself
Northeast Hospital at Home photos
Mary’s experience with Hospital at Home

Mary shares how Hospital at Home helped her recover safely and comfortably at home.

Learn more about the program

Download our brochure for more information about Hospital at Home.

FAQs

What are common conditions that are eligible for Hospital at Home?

Common examples of conditions or situations that meet the criteria include:

  • Pneumonia
  • Heart failure
  • COPD
  • Asthma
  • UTI
  • Cellulitis (skin infection)

This list is not all inclusive. Every patient’s eligibility is determined on a case-by-case basis.

Who is eligible for Hospital at Home?

Your doctor will examine your case to determine if you’re eligible. Ideal candidates are recovering from a condition that requires hospital treatment, but not round-the-clock observation. Also, you must:

  • Live about 25 miles from the hospital
  • Be a Geisinger Health Plan member or have traditional Medicare part A coverage
  • Be 18+ years old
  • Have a home environment that meets social determinants of health (SDOH) requirements
  • Accept patient responsibilities, which may include daily tasks like charging your wearable device or weighing yourself

Can I request Hospital at Home care?

Yes, if you’re admitted to the hospital or in the emergency room, you may ask your care team to be evaluated for eligibility.

How does the program work?

Once you’re approved for the program, you’ll be given instructions and sent home. A team member will meet you at home and set up your equipment, including a tablet for speaking with your provider.

When you leave the hospital, don’t remove your hospital wristband. Our Hospital at Home team will come to your home promptly to set you up.

We provide:

  • Daily in-person and virtual visits from your medical team
  • A device you wear on your arm that constantly monitors your vital signs
  • A tablet with a call bell that connects you directly with your medical team
  • Treatments needed for your care
  • Oxygen or any other medical equipment needed

What does it cost? Will my insurance cover it?

If you’re eligible for this program as a Geisinger Health Plan member or have traditional Medicare part A coverage, then this service is covered under your insurance, just like any other inpatient hospital stay.

Can I choose whether or not to receive Hospital Care at Home?

If you’re offered the option to receive Hospital at Home treatment, the choice is yours. We’ll answer any questions you have to help you decide whether to receive your care at home or in the hospital.

Can I opt out if I don’t like the program?

Yes, you can be transferred back into the brick-and-mortar hospital if desired or needed.

Can I take off my hospital wristband?

No, don’t take off your hospital wristband. When our team comes to see you, they’ll use it to verify your identity for security purposes, so be sure to keep it on the whole time you’re under our care.

What happens in an emergency?

If there’s an emergency or your condition worsens, the clinical command center will triage and either alert a nurse or activate emergency medical services (EMS) to send an ambulance and bring you back to a Geisinger hospital, if necessary. However, this rarely happens, as patients who are a good fit for this program generally have low acuity and low risk. 

Can I leave my house during my Hospital at Home treatment?

No. Just as patients admitted in the hospital must not leave during their stay, we require that you stay home while you’re under our care, until you’re discharged from the program.

Do I need to have internet/Wi-Fi?

No, you don’t need to have your own internet service to participate in Hospital at Home care. Our 24-hour remote patient monitoring operates on 5G and is provided to you as part of the program.  

What is the discharge process? What happens when my care ends?

When you’re discharged from the program, it’s just as if you were leaving the hospital. You’ll return to your normal daily life and go to follow-up visits with your PCP and specialists as needed.

Who do I call if I need technical support?

If you need help with your tablet or wearable, call 570-607-4870 or 844-611-2232. 

Geisinger's Hospital at Home program

Recover safely and comfortably at home through our Hospital at Home program. You’ll have:

  • Family, friends and pets close by: A familiar environment and a furry friend can put you at ease and might help you recover faster.
  • Better outcomes and lower risks: Avoid unnecessary exposure to germs that could be found in a medical setting
  • Care that continues beyond the hospital: Continue your healing in safety and privacy, while still seeing your healthcare provider.