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Reporting ethics and compliance concerns

Every interaction you have with Geisinger should have integrity at its core. Our Code of Conduct outlines the standards and expectations that guide our actions and decisions across the organization.

If you become aware of conduct that may violate laws, regulations, federal or state health care requirements, or our Code of Conduct, report your concern through our Corporate Compliance Hotline:

You may make reports anonymously. However, providing your contact information can help us review and address concerns more effectively.

Note: The Corporate Compliance Hotline is not for emergencies or situations involving an immediate threat to life or property. If you need emergency help, call 911 or your local emergency services.

Patient experience or health plan concerns

Have a question or concern related to your Geisinger patient care experience or Geisinger Health Plan service? Contact the appropriate team for assistance.

For patient experience concerns, call our patient experience liaisons Monday through Friday, 8 a.m. to 4 p.m., at 570-271-8881.

For Geisinger Health Plan questions or concerns, call the phone number on the back of your member ID card or find contact information for your specific plan.