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For GHP Family – Medical Assistance plan providers

A woman consults with a nurse

Resources for billing, prior authorization, pharmacy and more

Questions? Call your Geisinger Health Plan provider relations representative at 800-876-5357.

Provider service center

We're moving our provider portal to Availity. Transactions with GHP Family through NaviNet will no longer be available after Dec. 31, 2025. Until then, you can electronically transact with GHP Family through both Availity and NaviNet. If you haven't already, we ask that you register and get started with Availity Essentials today. 

New video resources

Additional resources

Other DHS resources

Pharmacy information

  • Visit the pharmacy forms page to see which medications are covered. You can also find a pharmacy and download forms for special drugs or prior authorization, too.
  • Want to provide pharmacy services to GHP Family members as a retail, specialty or mail-order pharmacy? Contact Navitus.

Precertification/prior authorization information

Visit the forms and resources for providers page to access prior authorization lists for outpatient services and medical benefit outpatient drugs, authorization forms and more.

GHP Family Pay-for-Quality Program

This incentive program encourages and promotes a focus on exceeding all quality of care standards for our GHP Family members.

Contacts

View our contact sheet with important phone numbers and hours of operation.

GHP Family provider manual

A complete guide for providers working with GHP Family.

A copy of the GHP Family member handbook