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Manage your GHP Family benefits online

Find the care you need

Access the member portal to see benefits, review claims and find care.

Create an account
Find a doctor

Choose from more than 31,000 primary care and specialty doctors.

GHP Family ​​member handbook

Find everything you need to know about your health plan, benefits and services.

The Geisinger handbook

GHP Family member newsletters

Stay informed with the latest GHP Family member update.

Member support

We're here to help.

How do I get a new ID card?

Just call our customer service team at 855-227-1302 (PA Relay 711). You can also sign in once you’re a member and have registered on the web. There, you can order a new card or print a temporary card.

How do I update my contact information?

To update your address, phone number or any other personal information, call our customer service team at 855-227-1302 (PA Relay 711).

  • You can reach us from 7 a.m. – 7 p.m. Monday, Tuesday, Thursday and Friday.
  • We have extended hours on Wednesdays, from 7 a.m. – 8 p.m.
  • You can even reach us on Saturday between 8 a.m. – 2 p.m.

You may also call the Statewide Customer Service Center at 1-877-395-8930, or if you live in Philadelphia, the Philadelphia County Change Center at 215-560-7226 for assistance.

Remember to update any new personal information with your county assistance office caseworker as well.