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Geisinger becomes the first member of Risant Health

Cohere implementation timeline:

  • Requests for MSK, cardiology and pain management services that require authorization through HealthHelp transitioned to Cohere on Oct. 1, 2023. Additional services require prior authorization beginning with dates of service Oct. 1, 2023, and after. See the full bulletin.
  • You'll need to wait a bit longer to use Cohere to request authorization for inpatient services. We've postponed the launch of Cohere for inpatient requests so we can make sure the request processes are optimized for providers and their GHP patients. Authorization for inpatient services that require prior authorization should continue to be requested directly from GHP as before. See the latest bulletin.
  • Requests through Cohere for most other outpatient services started May 15, 2023. See the full bulletin.
  • Requests through Cohere for home health and outpatient therapy services started Jan. 16, 2023. See the full bulletin.
  • Know when to call Cohere and when to call Geisinger Health Plan 
  • Cohere provider resources
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