Change in laboratory network participation

Laboratory services for Geisinger Health Plan (GHP) members are changing.

Effective Tuesday, Oct. 28, Laboratory Corporation of America Holdings (LabCorp) will no longer be a participating laboratory provider in the GHP network. This change applies to all LabCorp locations and affiliated laboratories for all GHP plans*.

What to know

If you send patient specimens (e.g., bloodwork, pathology, other diagnostic tests) to LabCorp, be advised that GHP will no longer cover services rendered by LabCorp on or after Oct. 28 unless you obtain prior authorization. Claims submitted for services performed by LabCorp after this date may be denied, and patients could be held financially responsible.

What to do

To ensure continuity of care and avoid unexpected costs for your GHP patients:

• Redirect all laboratory orders to an in-network laboratory beginning Oct. 28.
• Review your lab ordering workflows to be sure LabCorp is removed as a default or preferred provider.
• Inform your clinical and administrative staff of this change to prevent inadvertent use of LabCorp services.

Search for participating laboratory services online at geisinger.org/health-plan/find.

Need help identifying an in-network laboratory provider or have questions about this change? Call your provider engagement liaison at 800-876-5357.

*In-network services may differ for members receiving care outside the GHP network coverage area through the Cigna Healthcare PPO Network¹.  Check with the Cigna Healthcare PPO Network to confirm in-network providers for these members.

¹The Cigna Healthcare PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration. Cigna Healthcare is an independent company and is not affiliated with Geisinger Health Plan and its affiliates. Access to the Cigna Healthcare PPO Network is available through Cigna Healthcare’s contractual relationship with Geisinger Health Plan. All Cigna Healthcare products are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company. The Cigna Healthcare name, logo, and other marks are owned by Cigna Intellectual Property Inc.