Contact us
For the quickest service, call the number on your member ID card. When needed, call us at the appropriate number below.
Services
Telecommunications device for the deaf
- TTY: 711
Pharmacy services – all members
- 800-988-4861
- Commercial/Exchange
- Monday – Friday, 8 a.m. – 7 p.m.
- Saturday, 8 a.m. – 2 p.m.
- Medicaid
- Monday, Tuesday, Thursday, Friday, 7 a.m. – 7 p.m.
- Wednesday, 7a.m. – 8 p.m.
- Saturday, 8 a.m. – 2 p.m.
- Part D - (all other)
- Monday – Friday, 8 a.m. – 8 p.m.
- Saturday, 8 a.m. – 2 p.m.
- Part D - (October 1 – March 31 annually)
- 7 days per week, 8 a.m. – 8 p.m.
Geisinger Mail-Order Pharmacy
- 844-878-5562
- Monday – Friday, 6:30 a.m. – 7 p.m.
Premium payments – all members
- 844-639-3117
- 24/7
Behavioral Healthcare Connector Team
- 888-839-7972
- Monday – Friday, 8 a.m. – 5 p.m.
Health Plans
Geisinger Gold (Medicare)
- 800-498-9731
- Oct. 1 – March 31, daily from 8 a.m. – 8 p.m.
- April 1 – Sept. 30, Monday – Friday, 8 a.m. – 8 p.m. | Saturday, 8 a.m. – 2 p.m.
Geisinger employees
- 844-568-5229
- Monday – Friday, 7 a.m. – 7 p.m.
- Saturday, 8 a.m. – 2 p.m.
Geisinger Marketplace (Affordable Care Act Exchange plans)
- 866-379-4489
- Monday – Friday, 7 a.m. – 7 p.m.
- Saturday, 8 a.m. – 2 p.m.
GHP Family (Medicaid)
- 855-227-1302
- Monday, Tuesday, Thursday and Friday, 7 a.m. – 7 p.m.
- Wednesday, 7 a.m. – 8 p.m.
- Saturday, 8 a.m. – 2 p.m.
GHP Kids (CHIP)
- 866-621-5235
- Monday, Tuesday, Thursday, Friday, 7 a.m. – 7 p.m.
- Wednesday, 7 a.m. – 8 p.m
- Saturday, 8 a.m. – 2 p.m.
HMO (Non-Exchange) members
- 800-447-4000
- Monday – Friday, 7 a.m. – 7 p.m.
- Saturday, 8 a.m. – 2 p.m.
PPO (Non-Exchange), employer-based self-funded members and Geisinger Funding Alternative plans
- 800-504-0443 or 570-271-8770
- Monday – Friday, 7 a.m. – 7 p.m.
- Saturday, 8 a.m. – 2 p.m.
AON Benefit Experience
- 844-390-8332
- Monday – Friday, 7 a.m. – 7 p.m.
- Saturday, 8 a.m. – 2 p.m.
Bucknell University, Office of Personnel Management (FEHB), PA Trust
- 844-863-6850
- Monday – Friday, 7 a.m. – 7 p.m.
- Saturday, 8 a.m. – 2 p.m.
Wise Foods
- 844-260-8028
- Monday – Friday, 7 a.m. – 7 p.m.
- Saturday, 8 a.m. – 2 p.m.