Getting started with your Geisinger Health Plan
Welcome to Geisinger Health Plan. We’re glad you chose us to provide your healthcare coverage. Here’s how to get the most out of your new plan.
What to expect
After you’ve enrolled, you’ll receive information on your coverage and your ID card. If you don’t receive your ID card within two weeks of enrolling please contact us.
Create an online account
Make sure you register for our Member Service Center. That’s where you can get all the specifics about your plan.
Once logged in, you can also:
- Find doctors and pharmacies in your plan
- Search drug pricing
- View claim history
- Contact us through secure messaging
Update your information with your providers
Before your next visit to your doctor or pharmacy, let them know you’ve got a new health insurance plan so they can update their records.
May I call for an appointment before my plan’s start date?
Yes, you may call ahead for an appointment, but the actually appointment date must be on or after the start date of your plan.
Authorized representative form
Family and friends involved in your care: With your approval, GHP may disclose your protected health information (PHI) to designated family, friends and others involved in your care. You may designate another person to act on your behalf in signing forms or making decisions when you are unable to do so.
GHP recognizes an authorized representative form as documentation for member representation. If a member wishes to designate an authorized representative, he or she must complete and sign an authorized representative form.
Take advantage of your coverage
To take full advantage of your plan, we recommend that you:
- Search our network for a doctor that’s near you.
- Locate your nearest pharmacy for when you need to get a prescription filled.
- Explore our Health and Wellness programs to improve your well-being.
- Use our health management programs to help you better handle your chronic conditions with personalized guidance from a registered nurse.
Get the most out of your health insurance.
Find a doctor or pharmacy
See whether your doctor or pharmacy are part of our network.
Get tips and advice for living a healthy, happy life.
Log in to your account
To learn more, check your claim records, or update your information, log in to your secure account.