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Contact Geisinger Health Plan

Call us at the number on your member identification card, or at the appropriate number below. Calling the number for your specific plan will help us serve you quicker! 

Geisinger Gold (Medicare): 
Phone: 800-498-9731 or 570-271-8771
Oct. 15 – Dec. 7: Daily from 8 a.m. – 8 p.m.
All other dates: Monday through Friday, 8 a.m. – 8 p.m.
HMO, PPO with referral (Non-Exchange) members:
Phone: 800-447-4000 or 570-271-8760
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.
PPO with no referral (Non-Exchange), employer-based self-funded members, and Geisinger Funding Alternative plans:
Phone: 800-504-0443 or 570-271-8770
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.
Geisinger employees
Phone: 844-568-5229
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.
GHP Family (Medicaid):
Phone: 855-227-1302
Monday, Tuesday, Thursday and Friday, 7 a.m. – 7 p.m.;
Wednesday, 7 a.m. – 8 p.m. 
Saturday, 8 a.m. – 2 p.m.
GHP Kids (CHIP):
Phone: 866-621-5235
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.
Geisinger Marketplace (Affordable Care Act Exchange plans):
Phone: 866-379-4489
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

Behavioral Healthcare Connector Team
Phone: 888-839-7972
Monday through Friday 8 a.m. – 5 p.m. 
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711
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

Walmart, PA Trust, PEBTF, Office of Personnel (FEHB), Bucknell University, Evangelical Community Hospital  
Phone: 844-863-6850
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

Wise 
Phone: 844-260-8028
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

AON 
Phone: 844-390-8332
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

Pharmacy Services (all members):
Phone: 800-988-4861
Monday through Friday, 8 a.m. – 8 p.m.

Premium payments (all members):
Phone: 844-639-3117
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

Geisinger Mail Order Pharmacy:
Phone: 844-878-5562 
Monday through Friday, 6:30 a.m. – 5 p.m.

 

 

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