Call us at the number on your member identification card, or at the appropriate number below. Calling the number for your specific plan will help us serve you quicker! 

Geisinger Gold (Medicare): 
Phone: 800-498-9731 or 570-271-8771

Oct. 15 – Dec. 7: Daily from 8 a.m. – 8 p.m.

All other dates: Monday through Friday, 8 a.m. – 8 p.m.

HMO, PPO with referral (Non-Exchange) members:
Phone: 800-447-4000 or 570-271-8760
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

PPO with no referral (Non-Exchange), employer-based self-funded members, and Geisinger Funding Alternative plans:
Phone: 800-504-0443 or 570-271-8770
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

Geisinger employees
Phone: 844-568-5229
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

GHP Family (Medicaid):
Phone: 855-227-1302
Monday, Tuesday, Thursday and Friday, 7 a.m. – 7 p.m.;
Wednesday, 7 a.m. – 8 p.m. 
Saturday, 8 a.m. – 2 p.m.

GHP Kids (CHIP):
Phone: 866-621-5235
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

Geisinger Marketplace (Affordable Care Act Exchange plans):
Phone: 866-379-4489
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.

Telecommunications device for the deaf
711
Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 2 p.m.