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We’ve updated our Terms & Conditions and Privacy Policy. By using this site, you agree to these terms.

HIPAA: Protecting your privacy

Your privacy, and the privacy of your health information, is important to us. That’s why we’re committed to keeping all of your information safe and secure.

About HIPAA

The Health Insurance Portability and Accountability Act (HIPAA) became federal law in 1996. Among other things, the law requires that your personal information be protected, and that only those people authorized to see it (like your doctor or your authorized representative) are allowed access to it. 

We take our obligations under HIPAA very seriously. We take every precaution to make sure that your privacy is protected — not just because it’s the law, but because we know it’s important to you. 

HIPAA gives specific rights to all people about their protected health information (PHI). 

Our privacy policies keep your PHI confidential. PHI is any individually identifiable health information that relates to your past, present or future physical or mental health or condition; the provision of healthcare to you; or the past, present or future payment for the provision of healthcare to you. 

As your healthcare coverage provider, we use and disclose PHI in connection with your treatment, to make payment for your healthcare, for our healthcare operations and as required by law. For a complete list of uses and disclosures, refer to the Privacy Policy.


Privacy policy

See all the details of our privacy policy.


Contact us

If you have questions about the privacy of your health information, call us at 800-447-4000.

Related information

Get additional information about HIPAA.

For providers

Get information about electronic claim submissions.

For employers

See electronic transaction information and related links.

Healthy living

Get tips and advice for living a healthy, happy life.

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