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Broker care team

This group of specialized staff were assembled to give our brokers partners a dedicated line of contact, which will deliver a better service experience through one-call resolution. Each broker care team member will be able to assist with questions regarding claims, benefits, eligibility and pharmacy.

The team will serve both commercial and Medicare brokers. The broker care team can be reached starting at 866-488-6653, Monday— Friday from 8 a.m. – 6 p.m., or at brokerhelp@thehealthplan.com
Broker care team
From left to right: Barbara Lara, Charlene Smith, Amanda Atherholt and Ashley Lucier