Questions and Answers - GHP Kids
We know health insurance can be complicated. Here are the answers to the most common questions we hear. If yours isn’t answered here, let us know.
What is CHIP?CHIP is short for the Children's Health Insurance Program — Pennsylvania's program to provide health insurance to all uninsured children and teens who are not eligible for or enrolled in Medical Assistance. There are a lot of reasons kids might not have health insurance — maybe their parents lost a job, don't have health insurance at work or maybe it just costs too much. Whatever the reason, CHIP may be able to help. Families just need to apply. There is no waiting list to enroll in CHIP.
Is CHIP only for low-income families?
CHIP covers every uninsured child as long as the child doesn't qualify for Medical Assistance. There is no limit on income. Families with income too low may be enrolled in Medical Assistance.
How long is my child covered once they are enrolled in CHIP?
Once enrolled, children are guaranteed 12 months of CHIP coverage unless they no longer meet the basic eligibility requirements. Families must renew their coverage every year in order for the coverage to continue. CHIP insurance companies send renewal notices 90 days before their benefits are going to end, and families must fill out and send the renewal information back to their CHIP insurance company in order for benefits to continue.
How do I check my application status?
Just call our customer service team at 866-621-5235 or PA Relay at 711. The team is available weekdays 7 a.m. to 7 p.m., and Saturday, 8 a.m. - 2 p.m.
Who do I contact if I need to update our information?
Call our customer service team at 866-621-5235 or PA Relay at 711. The team is available weekdays 7 a.m. to 7 p.m., and Saturday, 8 a.m. - 2 p.m.
If I want to switch to another insurance company, how do I do that?
Call your current plan and request a change.
I recently gained legal custody of my grandchildren. They are uninsured and need health benefits. Can I apply for CHIP for them?
Yes! As the legal guardian who is exercising care and control of the children, you can apply for CHIP.
Geisinger Health Plan is committed to helping you and your child get the most out of their coverage.
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