Items and services requiring authorization and the response
To comply with the CMS Interoperability and Prior Authorization Final Rule, Geisinger Health Plan is required to annually report aggregated prior authorization metrics on our website. Specifically, this includes a list of all medical items and services (excluding drugs) that require prior authorization, as well as data on prior authorization requests for those items and services (e.g., approvals, denials) over the previous calendar year. Publicly reporting these metrics promotes transparency and accountability, helps patients understand prior authorization processes and enables providers to evaluate payer performance. Metrics can also be used to compare plans, programs and payers. Questions on the data below? Contact [enter contact information].
Find the 2025 list of medical items and services for which we require prior authorization (excluding drugs).
Beginning Jan. 1, 2026, the CMS Interoperability and Prior Authorization final rule requires Medicare Advantage plans, state Medicaid agencies, Medicaid managed care plans, state CHIP agencies and CHIP managed care entities to send prior authorization decisions within:
| Type of decision | How many times this happened | Out of total requests | Percentage |
| Request approved | 295,329 | 311,379 | 94.85% |
| Request approved (after extended time) | 1,627 | 311,379 | 0.52% |
| Request approved (after appeal) | 909 | 1,963 | 46.31% |
| Request denied | 15,932 | 311,379 | 5.12% |
| Request denied (after extended time) | 615 | 311,379 | 0.20% |
| Request denied (after appeal) | 1,054 | 1,963 | 53.69% |
Response due to provider within 72 hours
| Type of decision | How many times this happened |
Out of total requests | Percentage |
| Request approved |
2,830 | 3,039 | 93.12% |
| Request approved (after extended time) |
151 | 1,835 | 8.23% |
| Request approved after appeal (optional) |
335 | 469 | 71.43% |
| Request denied | 168 | 3,039 | 5.53% |
| Request denied (after extended time) |
26 | 3,039 | 0.86% |
| Request denied after appeal (optional) |
134 | 469 | 28.57% |
| Type of request |
Mean (average) time | Median (middle) time |
| Non-urgent prior authorization requests (response due to provider within 7 calendar days) |
0.84 | 0.01 |
| Urgent prior authorization requests (response due to provider within 72 hours) |
0.69 | 0.04 |