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Contact us

If you have questions or need information, contact Geisinger Health Plan.

Provider account management

Talk to your GHP provider account manager about your contract, pay-for-quality programs, and educational opportunities.


Customer Service Team (CST)

Call CST with claims questions and to verify member benefits/eligibility.

Contact InstaMed with questions regarding GHP payments and remittance.


Medical management

Contact medical management to request precertification/prior-authorization.

  • Inpatient Admissions/Outpatient Rehab
    Home Health & Hospice/ SNF/DME/etc.


Pharmacy department

Call the GHP pharmacy department for formulary exceptions, drug authorization, and prescription drug information.

 TTY/TDD 711 for the hearing impaired

Related information

Learn more about Geisinger Health Plan.

Clinical guidelines

Clinical guidelines offer providers consistent and appropriate guidance for diagnosis and treatment of specific conditions or diseases.

Healthy living

Get tips and advice for living a healthy, happy life.

Terms and conditions

View GHP’s terms and conditions.