If you have questions or need information, contact Geisinger Health Plan.
Provider account management
Talk to your GHP provider account manager about your contract, pay-for-quality programs, and educational opportunities.
Customer Service Team (CST)
Call CST with claims questions and to verify member benefits/eligibility.
- HMO/PPO with referral: 800-447-4000
- PPO with no referral/TPA: 800-504-0443
- Geisinger Gold: 800-498-9731
- GHP Family: 855-227-1302
- GHP Kids (CHIP): 866-621-5235
- CCHS TPA: 844-568-5229
- EMHS TPA: 855-863-2429
- AtlantiCare TPA: 866-379-4465
- St. Luke's TPA: 866-580-3531
Contact InstaMed with questions regarding GHP payments and remittance.
Contact medical management to request precertification/prior-authorization.
- Inpatient Admissions/Outpatient Rehab
Home Health & Hospice/ SNF/DME/etc.
- Outpatient Radiology
National Imaging Associates, Inc. (NIA)
866-305-9729 or www.radmd.com
- Non-Emergent Ambulance
- Mental Health and Substance Abuse: Magellan Healthcare, Inc.
888-839-7972 or www.magellanassist.com
- GHP Family Special Needs Program Unit
Call the GHP pharmacy department for formulary exceptions, drug authorization, and prescription drug information.
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Terms and conditions
View GHP’s terms and conditions.