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Updated visitor policy

Our priority has always been the health and well-being of our patients. We understand how much it means to you to be able to visit with your loved ones while they are in the hospital — and how much it means for them to have you by their side. 

After careful consideration, we are temporarily modifying routine, in-person visits to our hospitalized patients. We encourage everyone to use alternative ways of interacting, including phone calls, Facetime, Skype and other means, if possible. 

However, we know that sometimes it’s crucial to have a visitor or family member present.  

Visitors will be allowed for: (Información en español)

  • Patients who are medically unstable (one visitor)
  • Patients who are at the end of life (two visitors)
  • Patients undergoing surgery or procedures (one single-time visitor immediately after the procedure)
  • Delivering mothers (one support person)
  • Patients who are minors and those with limited decisional capacity (up to two parents or guardians)
  • Patients who have altered mental status or developmental delays and caregiver provides safety (one visitor)
  • Patients with disruptive behavior, where a family member is key to their care (one visitor)

Approved visitors must:

  • Be 18 years of age or older and in good health 
  • Bring a form of identification 
  • Not have symptoms of fever, cough, shortness of breath, recent loss of taste or smell, or flu-like illness suggestive of COVID-19 
  • Not have active COVID-19 infection 
  • Be symptom-free for at least 14 days if they previously had active COVID-19 infection 
  • Complete a health screening, including a temperature check, at the entrance before entry
  • Wear a mask at all times while in the facility
  • Respect social distancing guidelines of 6 feet from all others 
  • Wash hands with soap and water or use alcohol-based hand sanitizer before entering and after leaving a patient’s room 
  • Use the same entrance for entry into and exit from the hospital. 
  • Identify themselves and stay in designated areas (not travel throughout the facility)
     

Appointments:

  • Patients who have an appointment at a Geisinger clinic, laboratory or radiology, as well as those visiting the Emergency Department, may have one person accompany them, if necessary.

Vendors: 

Patients and visitors can find masks at or near the entrances of our hospitals and clinics.  


Have questions?

Visit our FAQ page.

 

For each location, please use the following guidance:

Geisinger Bloomsburg Hospital

  • Patients and visitors must enter the building through the Emergency Department and main entrance 
  • All visitors will be screened at these entrances to determine if they are healthy to visit. 
    • Returning patients/visitors must be re-screened upon entry

Geisinger Community Medical Center

  • The hospital’s main entrance is closed and will be utilized for Emergency Department patients only
    • Emergency Department patients must enter the building through the tent outside of the Emergency Department
  • All patients and visitors will be screened at entrances to determine if they are healthy to visit. 
  • All other patients and visitors will be directed to the Colfax Ave. entrance and the skybridge via the visitor parking garage

Geisinger Holy Spirit

  • New visiting hours: 9 a.m. – 5 p.m. 
  • The hospital’s main entrance is closed 
  • Patients and visitors must enter the building through the outpatient and for Emergency Department entrances only 
  • All patients and visitors will be screened at these entrances to determine if they are healthy to visit. 
    • Staff will ask for their name to determine if they are listed as a designated visitor.
  • No more than one visitor per patient for duration of stay
  • Visitors must not be displaying symptoms of respiratory disease.
  • No visitors are permitted for behavioral health inpatients
  • Our volunteer program is temporarily suspended
  • Cardiac rehab and pulmonary rehab is temporarily suspended

Geisinger Janet Weis Children’s Hospital:

Visitors for hospitalized children: 

  • Must be immediate family members or caregivers age 18 or older. 
  • No more than two visitors per patient (per day) are permitted in the hospital at a time. 
  • Pediatric infection control will review exceptional circumstances on a case-by-case basis.

Clinic pediatric patients: 

  • One healthy adult (age 18 or older) may accompany a child to clinic appointments. 
  • If the only person who can take the child to the appointment has respiratory illness symptoms (fever, runny nose, cough), call to reschedule. If it is not possible to reschedule, the person must wear a mask throughout the visit. 
  • Children with respiratory illness symptoms will be given a mask to wear during their visit.

Geisinger Jersey Shore Hospital

  • Patients and visitors must enter the building through the main entrance, Emergency Department and Thompson Street lobby entrance

Geisinger Lewistown Hospital

  • New visiting hours: 9 a.m. – 5 p.m. 
  • The hospital’s main entrance is closed 
  • Patients and visitors must enter the building through the Emergency Department and 4th floor surgical center
  • All patients and visitors will be screened as they enter the hospital
  • Our volunteer program is temporarily suspended
  • Cardiac rehab and pulmonary rehab is temporarily suspended

Geisinger Medical Center

  • New visiting hours: 12 p.m.– 8 p.m.
    • There are limited exceptions in some areas including Pediatrics and Labor & Delivery
  • Patients and visitors must enter the building through the Emergency Department, East entrance, main (Abigail) entrance and Hospital for Advanced Medicine (HfAM)
  • All patients and visitors will be screened as they enter the hospital and given a sticker
    • Returning patients/visitors must be re-screened upon entry
  • Shuttle service will go to HfAM and main (Abigail) entrance only

Geisinger Shamokin Area Community Hospital

  • New visiting hours: 5 a.m. – 9 p.m.
  • Patients and visitors must enter the building through the Emergency Department and main entrance
    • All patients and visitors will be screened as they enter the hospital and given a sticker
  • Returning patients/visitors must be re-screened upon entry
  • Valet service is temporarily suspended

Geisinger South Wilkes-Barre

  • All patients and visitors will be screened as they enter the hospital 
  • Emergency Department patients must enter the building through the tent outside of the Emergency Department on Roosevelt Terrace
  • All other patients and visitors must enter through the main entrance on Church Street
  • The pediatric urgent care entrance is closed
  • The parking garage walkway is closed to visitors

Geisinger Wyoming Valley Medical Center 

  • All patients and visitors will be screened as they enter the hospital
  • Emergency Department patients must enter the building through the East entrance through the tent outside of the Emergency Department
  • All other patients and visitors must enter the building through the main (West) entrance 
  • The Valley Medical Building entrance is closed. Patients who have appointments in the Valley Medical Building must enter through the hospital’s main entrance
  • The Henry Cancer Center, Pearsall Heart Hospital and Women’s Imaging entrances remain open with normal operating hours
  • All discharged inpatients must exit through the main (West) entrance 

Geisinger COVID-19 hotline

570-284-3657

Call our 24/7 hotline for answers about care recommendations and more.

Visit Geisinger’s Coronavirus Resource Center for the latest information and helpful resources.

Get virtual care now
 

Information for Geisinger employees

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