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Updated visitor policy

It’s important to keep your loved one safe while they’re in the hospital. That’s why we’re taking steps to protect our patients, team members and the community from COVID-19 through new visitation policies.

We’re temporarily restricting routine, in-person visits to our hospitalized patients.

When you can, visit through phone calls, Facetime, Skype and other means.

Our current visitation policy (Información en español): 

  • Visitation (other than for special situations as noted below) has been suspended until further notice.
  • Clergy and doulas are part of the care team and not considered visitors.
Visitation for hospitalized and emergency room patients in special situations

*Some situations, like “medically unstable,” will be determined by a pre-existing condition or under the evaluation and decision of the patient's physician while in the hospital.

  • All patients who are dying within hours to days (up to six total visitors, divided into groups of two at a time) 
    - Visitors should be immediate nuclear family or a previously designated power of attorney.
  • ER patients (no visitors except in special situations noted above, as well as):
    - Patients with a high-alert condition (e.g., heart attack, stroke, trauma) 

Visitors may not stay in the ER waiting room, but are asked to wait in their vehicle and/or provide a contact number where staff can reach them.

Approved visitors must:

  • Be 16 years of age or older 
  • Bring a form of identification
  • Not have symptoms of fever, cough, shortness of breath, recent loss of taste or smell or flu-like illness suggestive of COVID-19
  • Complete a health screening, including a temperature check, before entry
  • Not have active COVID-19 infection
  • Be at least 10 days from start of symptoms if they previously had COVID-19
  • Wear a Level 1 mask or their own close-fitting cloth masks at all times (gaiters are acceptable, but bandannas and other loose cloths are not) and cover tracheostomies (e.g., with cloth, gauze, a second mask)
    - Masking for visitors is mandatory at all times in all Geisinger buildings. Any visitor who doesn’t comply may lose future visitation privileges.
  • Stay 6 feet away from others
  • Wash hands with soap and water or use alcohol-based hand sanitizer before entering and after leaving a patient’s room
  • Use the same entrance to enter and exit the hospital
  • Stay in designated areas (not travel throughout the facility) 
Visitation for surgical patients

Vendors

Patients and visitors can find masks at or near the entrances of our hospitals and clinics.  

Have questions?

For each location, please use the following guidance:

Geisinger Bloomsburg Hospital

  • Patients and visitors must enter the building through the main entrance, emergency room or Medical Arts Building entrance.

Geisinger Community Medical Center

  • Patients must enter through the main entrance, the Colfax entrance, the Surgical entrance or the emergency room.
  • The pedestrian bridge to the Colfax and Surgical entrances is open.

    • Pedestrian bridge (parking garage elevator to 3A)
      • Monday – Friday • 5 a.m. – 5 p.m.
      • Closed weekends

    • Colfax entrance
      • Monday – Friday • 7 a.m. – 5 p.m.
      • Closed weekends

    • Main entrance
      • Monday – Friday • 7 a.m. – 5 p.m.
      • Saturday • 7 a.m. – 3:30 p.m.
      • Closed Sunday

Geisinger Janet Weis Children’s Hospital

  • The children’s hospital’s main entrance is closed. See below for Geisinger Medical Center entrance information.

Visitors for hospitalized children:

  • Must be immediate family members or caregivers age 18 or older. 
  • No more than two visitors per patient (per day) are permitted in the hospital at a time. 
  • Pediatric infection control will review exceptional circumstances on a case-by-case basis.

Clinic pediatric patients: 

  • One healthy adult (age 18 or older) may accompany a child to clinic appointments. 
  • If the only person who can take the child to the appointment has respiratory illness symptoms (fever, runny nose, cough), call to reschedule. If it is not possible to reschedule, the person must wear a mask throughout the visit. 
  • Children with respiratory illness symptoms will be given a mask to wear during their visit.

Geisinger Jersey Shore Hospital

  • Patients and visitors must enter the building through the main/emergency or Thompson Street lobby entrances.

Geisinger Lewistown Hospital

  • The hospital’s main entrance is closed.
  • Patients and visitors must enter the building through the emergency room or the fourth-floor surgical center.

Geisinger Medical Center

Patients and visitors must enter the hospital as follows:

  • Geisinger Medical Center**

    • Abigail/Main entrance
      • Monday – Friday • 5 a.m. – 6 p.m.
      • Saturday • 5 a.m. – 5 p.m.
      • Closed Sunday

    • Foss entrance
      • Monday – Friday • 7:30 a.m. – 4 p.m.
      • Closed weekends

    • Hospital for Advanced Medicine entrance
      • Monday – Friday • 5 a.m. – 6 p.m.
      • Saturday • 8 a.m. – 5 p.m.
      • Sunday • 8 a.m. – 5:30 p.m.

    • East entrance
      • Monday – Friday • 5 a.m. – 6 p.m.
      • Closed weekends
      • If you are a delivering mom after hours, use the call box for immediate assistance.

Shuttle will go to the Hospital for Advanced Medicine, the Abigail/main entrance and the Foss entrance.

  • Geisinger Woodbine Lane

      • Entrance A
        • Monday – Friday • 5:30 a.m. – 7:45 p.m.
        • Saturday • 7:30 a.m. – noon
        • Closed Sunday

      • Entrance B
        • Monday – Friday • 6:30 a.m. – 7:45 p.m.
        • Saturday • 7 a.m. – 4 p.m.
        • Sunday • 7:30 a.m. – noon

    **If you have an appointment before or after an entrance is open, use a call box for immediate assistance at the Hospital for Advanced Medicine or enter through the emergency room.

    Geisinger Shamokin Area Community Hospital

    • Patients and visitors must enter the building through the main or emergency room entrances.

    Geisinger Wyoming Valley Medical Center

    • All patients are welcome to use our shuttles. Wait at a shuttle hut for pickup.
    • Valet is available at Valley Medical Building, Henry Cancer Center and Pearsall Heart Hospital.
    • Patients are discharged at the East Entrance between 10 a.m. and 6 p.m.
    • Valley Medical Building
      • Monday – Friday • 7:30 a.m. – 4 p.m.
      • Closed weekends
    • Main entrance
      • Monday – Friday • 5 a.m. – 6 p.m.
      • Saturday – Sunday • 6:30 a.m. – 4:30 p.m.
    • Henry Cancer Center
      • Monday – Friday • 7 a.m. – 5 p.m.
      • Saturday • 7:30 a.m. – 3:30 p.m.
      • Closed Sunday
    • Pearsall Heart Hospital
      • Monday – Friday • 7 a.m. – 5 p.m.
      • Closed weekends

    Geisinger South Wilkes-Barre

    • Patients going to the Medication Assisted Treatment clinic should enter through the Medical Arts Building. 
    • Patients going to the Family Medicine Residency Clinic and Partners in Pediatrics should enter through the Professional Office Building.

      • Main entrance
        • Monday – Friday • 5:30 a.m. – 9 p.m.
        • Saturday – Sunday • 8:30 a.m. – 9 p.m.

    Telemedicine video visits

    See your doctor from the comfort of home — from routine care to specialty care
    Get virtual care now

    COVID-19 updates: Visit Geisinger's Coronavirus Resource Center for the latest information and helpful resources.

    Information for Geisinger employees

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