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Geisinger becomes the first member of Risant Health

patient billing services

Manage your healthcare bills with Geisinger BillPay

Sign up to create flexible payment plans, view statements and more.
Pay your bill now Learn more about BillPay

Patient billing services

One of Geisinger’s vendors recently experienced a cybersecurity issue, causing delays to Geisinger’s claims processing and patient billing. Your insurance provider may be able to give you more up-to-date information than what is currently showing in your Geisinger account.   

If you have questions or need assistance, our Billing Department is here to help. Just call 800-640-4206, Monday through Friday, 8 a.m. to 5 p.m.


By signing up for BillPay, you can:

  • Manage your and your family’s healthcare bills in one place.
  • View details about your visits and insurance explanation of benefits.
  • Arrange payment plans to pay balances over time, if eligible.
  • Access or print your monthly statements, payment history and details of your payment plans.

Have questions?
Medical bills can be confusing or difficult to understand. We can help. Call 800-640-4206 during our business hours listed at the bottom of this page to:

  • Get help understanding your bill
  • Establish a payment plan
  • Make a payment
  • Update or change insurance information

Financial arrangements
Before you seek non-emergency treatment at Geisinger, we suggest you contact your employer or insurance company to make sure you are covered and that Geisinger accepts your insurance. Click for a list of participating insurance plans.

Note that you are responsible for all charges not paid by insurance. We accept personal checks and most major credit cards (Visa and MasterCard). If you are unable to pay your balance at one time, we will set up a payment plan for you.

Healthcare reform/Trusted Advisor
Do you have questions about the Affordable Care Act? Does healthcare reform feel overwhelming? Do you need help with the health insurance marketplace? Let us help. Our Trusted Advisors are certified application counselors who can provide you with information and answers you need to make the right decisions for you, your family and your business. Click for more information on Geisinger Trusted Advisor.

Apply for Medical Assistance
Depending on your household size and monthly income, you may qualify for Medical Assistance, also known as Medicaid, and sometimes referred to as MA. What kind of care is available through Medical Assistance?

  • Physical health options
  • Mental health/substance abuse services options

If you would like to apply for Medical Assistance, click to use COMPASS to complete an online application on the Pennsylvania Medicaid website.

You can also contact the Patient Service Call Center at 800-640-4206 and request an in-person appointment or speak with a patient financial counselor for assistance in applying or answering questions about Medical Assistance.

Patient billing services


Monday - Friday: 8 a.m. - 5 p.m.

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