Patient billing services
If you have questions
Medical bills can be confusing or difficult to understand. We can help. Call 800-640-4206 during our business hours listed at the bottom of this page to:
- Get help understanding your bill
- Establish a payment plan
- Make a payment
- Update or change insurance information
Before you seek non-emergency treatment at Geisinger, we suggest you contact your employer or insurance company to make sure you are covered and that Geisinger accepts your insurance. Click for a list of participating insurance plans.
Note that you are responsible for all charges not paid by insurance. We accept personal checks and most major credit cards (American Express, Discover, Visa and MasterCard). If you are unable to pay your balance at one time, we will set up a payment plan for you.
Healthcare reform/Trusted Advisor
Do you have questions about the Affordable Care Act? Does healthcare reform feel overwhelming? Do you need help with the health insurance marketplace? Let us help. Our Trusted Advisors are certified application counselors who can provide you with information and answers you need to make the right decisions for you, your family and your business. Click for more information on Geisinger Trusted Advisor.
Apply for Medical Assistance
Depending on your household size and monthly income, you may qualify for Medical Assistance, also known as Medicaid, and sometimes referred to as MA. What kind of care is available through Medical Assistance?
- Physical health options
- Mental health/substance abuse services options
If you would like to apply for Medical Assistance, click to use COMPASS to complete an online application on the Pennsylvania Medicaid website.
You can also contact the Patient Service Call Center at 800-640-4206 and request an in-person appointment or speak with a patient financial counselor for assistance in applying or answering questions about Medical Assistance.