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Geisinger billing and insurance

Let’s take the hassle out of paying your medical bills. Explore resources for understanding your statement, setting up payment plans, changing your insurance information and more.

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Pay your bill now

View statements, pay your bill, create flexible payment plans and more in MyChart.

Sign up for MyChart

Don’t have an account? Create one today to easily manage your payments.

Contact patient billing services

Need some help understanding your medical bills? Give us a call.

Hours: Monday – Friday, 8 a.m. – 5 p.m.

Paying your Geisinger bill just got easier

Starting Sunday, May 19, you’ll be able to pay your bills directly in MyChart. This switch will make it easier to manage your payments, all in one streamlined system. As part of this change, Geisinger BillPay will be going away.

We’ll also gradually transition to paperless billing throughout 2024

Have questions about the transition? View our frequently asked questions below.

Billing in MyChart

Why a new billing process?

What does this mean for me?

What about billing for Geisinger Emergency Management Services and Marworth Treatment Center?

Paperless billing

Why paperless?

What does this mean for me?

What if I want to continue receiving paper statements?

What if I try paperless statements and don’t like it? Can I return to paper statements?

Are all patient accounts being transitioned to paperless billing statements?

What if I never received my bill?

Why am I not being notified that my paperless statement is ready to view in MyChart?

What happens if I don’t realize that I have a statement ready in MyChart and I miss the due date?

I have both hospital and physician bills. Will both be transitioned to paperless statements/billing?

How do I create or adjust a payment plan?

Financial arrangements

Before you seek non-emergency treatment at Geisinger, we suggest you contact your employer or insurance company to make sure you are covered and that Geisinger accepts your insurance. Click for a list of participating insurance plans.

Note that you are responsible for all charges not paid by insurance. We accept personal checks and most major credit cards (Visa and MasterCard). 

Healthcare reform/Trusted Advisor

Do you have questions about the Affordable Care Act? Does healthcare reform feel overwhelming? Do you need help with the health insurance marketplace? Let us help. Our Trusted Advisors are certified application counselors who can provide you with information and answers you need to make the right decisions for you, your family and your business. Click for more information on Geisinger Trusted Advisor.

Apply for Medical Assistance

Depending on your household size and monthly income, you may qualify for Medical Assistance, also known as Medicaid, and sometimes referred to as MA. What kind of care is available through Medical Assistance?

  • Physical health options
  • Mental health/substance abuse services options

If you would like to apply for Medical Assistance, click to use COMPASS to complete an online application on the Pennsylvania Medicaid website.

You can also contact the Patient Service Call Center at 800-640-4206 and request an in-person appointment or speak with a patient financial counselor for assistance in applying or answering questions about Medical Assistance.

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