Need help paying your bill?

Do you need help paying your bill or are you uninsured?

Geisinger is committed to providing medically necessary healthcare to those in need, regardless of their ability to pay. Geisinger offers payment plans and financial assistance to eligible patients who are struggling financially or who are uninsured.

Geisinger Care Card: Pay over time with no interest  Apply today

What are the key benefits? 

• Get the care you need today and make affordable monthly payments.
• Enjoy flexible payment terms.
• Pay only what you owe — no interest or fees ever.
• Activate your card in just two minutes.
• There’s no hard credit check or impact to your credit score.
• Manage your card and plan details on the go with the account management portal.

Who’s eligible?

• Any Geisinger patient is automatically approved for the Geisinger Care Card.

How do I get a card?

• Register at geisinger.payzen.com
• After entering some basic information, you’ll see your limit, monthly amount, and term.
• You’ll be able to access your digital card right away, and you’ll receive a physical card in the mail in about a week.

How do I use my card?

• Simply pay for healthcare services at any Geisinger location with your card (either online with your card number or in person with the physical card).
• Your Care Card will pay the full amount, and that total will be automatically split into monthly payments you make based on the terms you selected during activation.
• Manage your card and plan details from our self-service portal.

Payment plans

Depending on the amount of your bill and your financial circumstances, payment plans are available with minimum monthly payments as low as $25. Payment plans can be set up by creating a MyGeisinger account or by calling the Patient Service Call Center at 800-640-4206 during our business hours (Monday – Friday, 8 a.m. – 5 p.m.).

Our financial assistance policy

• Your financial circumstances will not affect the care you receive. All patients are treated with respect and fairness.
• Assistance is available for medically necessary care. Patients may apply for financial assistance at any time — before, during or after their care.
• If you have no health insurance or limited insurance benefits and/or limited financial resources, you may be eligible for assistance. Uninsured patients are required to apply for Pennsylvania Medical Assistance or enroll in the Federal or State Health Insurance Marketplace.
• Approval of financial assistance is determined by Geisinger’s policy guidelines.
• If you do not qualify for financial assistance but believe you have special circumstances, you can request that your case be reviewed by a Geisinger financial counselor.
• To apply for financial assistance, you must provide us with all information necessary to apply for other funding sources that may be available to you, such as Medical Assistance, Medicare Disability or other federal or state programs.
• You are financially responsible for your healthcare and for applying for financial assistance. Geisinger will make application materials easily available.
• You may download a financial assistance application below. If you are unable to print, and would like to request a  financial assistance application be mailed to you, call 800-640-4206.

For more information or to apply for financial aid, download our Financial Assistance Policy brochure or our Payment Options brochure in English, Spanish, Arabic, Chinese, Nepali or Vietnamese.

Participating Provider: Par or participating providers are physicians or other healthcare providers who have an agreement with a particular insurance payer. These agreements outline the terms and conditions of participation for both the payer and the provider.
Non-Participating Provider: Non-par or non-participating providers are physicians or other healthcare providers who have not agreed to enter into an agreement with a particular insurance payer, unlike participating providers. They may also be called out-of-network providers.

Out-of-network care

Do you have an HMO plan that does not have out-of-network benefits and doesn’t participate in Geisinger’s network? Consider getting care within your insurance plan’s network to avoid high medical expenses. 

Out-of-network services can be much more costly than in-network services. Be sure to contact your insurance company to see if you’re out of network. If so, you’ll be responsible for costs. 

If you choose to continue your care with Geisinger, you’ll either need pre-approval from your insurance company or you’ll have to go through our financial clearance process. You’ll need to pay the estimated adjusted medical expenses in full before your appointment is scheduled.* 

For questions or concerns about your insurance coverage or how to find the most cost-effective care, call 800-640-4206. 

*Medicaid enrollees will be referred to seek care within their network if they don’t have pre-approval from their insurance company.