Telehealth: Healthcare that fits your life
What is telehealth?
Telehealth appointments let you speak to and see your doctor in real-time using video chat technology, similar to FaceTime or Skype.
Using a secure network, your doctor can discuss your symptoms, examine, diagnose and treat you the same way they would at the hospital or clinic. You can even get a prescription.
Before finishing your visit, they’ll review any instructions and answer any questions you may have — just like a regular appointment.
Benefits of telehealth
If you live far away from a hospital or clinic or it’s tough to fit appointments into your busy schedule, video visits can make it easier to stay on top of your health. They:
- Let you see specialists who aren’t located in your hometown
- Shorten wait times for appointments
- Cut down on travel, time away from work or school, and the need for childcare
- Allow you to see a doctor when it’s convenient for you
Video visits can’t always replace face-to-face care. And sometimes, an in-person appointment is necessary. Talk with your doctor to see if it’s right for your health needs.
If you have an emergency that requires care right away, like a heart attack or stroke, a cut that requires stitches or a broken bone, seek care in person. When you need care immediately, head to your nearest emergency room or call 911.
Telehealth services at Geisinger
Connect with your doctor from the comfort of home — or wherever you are — with these options:
Frequently asked questions about telehealth
Find answers to the most commonly asked questions below.
Video visits are especially ideal for monitoring ongoing health issues, medication changes or follow-up care.
Want to see if it’s right for you? Talk with your healthcare provider.
For a successful video visit from home, you’ll need:
- A smartphone (iPhone or Android), tablet or computer
- If using a computer, a webcam and a speaker
- A high-speed internet connection
We offer specialty video visits at select Geisinger clinics so you can receive care closer to your home.
What to expect:
- An in-clinic video visit is similar to a regular in-person appointment.
- After you arrive at the clinic, a member of our team will use the clinic’s equipment to connect you with a provider who’s in a different location.
Your video visit may require:
- Checking your vital signs
- Hearing your heart and lungs
- Looking in your ears, nose and throat
Since you may not have the equipment necessary at home, having an in-clinic video visit allows your care team to get a complete picture of your health.
Before your visit, make sure you’re in a location with a strong Wi-Fi signal. If you get disconnected from your provider, you can reconnect via the link in your email.
Still having issues during your visit? Call 888-530-9560.