Skip to main content
caregiver talking to patient

Health Care Quality Unit

We’re here to help people with intellectual and developmental disabilities receive the community-based services they need and deserve.

The Health Care Quality Unit (HCQU) provides healthcare management services for people with intellectual and development disabilities across 13 counties in central Pennsylvania.

Our goal is simple: We want to help those living in our communities, regardless of ability, receive the best community services available.

By providing free health-related training and focusing on improving individual outcomes, enhancing physical and behavioral health and creating an organized system of care, we’re helping caregivers better assist people with intellectual and developmental disabilities.

About the Health Care Quality Unit

Learn more about the HCQU offerings below:

What we do

What we do

  • We work to make sure the basic health and safety needs of people in all licensed residential living situations are met.
  • We assist in educating caregivers in residential and day program settings about health, nutrition, therapies, medications and treatments.
  • We gather and analyze information to improve services.
  • We provide information about physicians, dentists and other practitioners, as well as access to other available health providers and support.
How we do it 

How we do it

  • Provide health-related training
  • Assess individual health and systems of care
  • Provide clinical health care expertise to county and day program providers
  • Assist case managers in getting better information about health conditions
  • Measure individual outcomes
What we don't do

What we don’t do

  • Provide direct or primary healthcare
  • License or regulate activities
  • Replace established community resources
  • Manage crises
  • Diagnose or prescribe medication
  • Provide direct consultation

Take a free online training course

Woman in yellow shirt on a video call
We offer a variety of free online training courses.

Contact us

Woman at home on computer about to make a phone call
Contact our staff, nurses or other Health Care Quality Units.

See latest updates and trainings

Man on computer taking an oline course
Find instructor-led trainings, virtual webinars and updates.

Find additional resources

Woman in red sweater on computer
Get connected to helpful information and tools.