Skip to main content

Getting you the care you need — safely.

From routine care to emergency care (and everything in between), we’re taking extra precautions to keep you safe.

We are here for all your healthcare needs — and we're ready for you. From virtual care to in-person visits, protecting your health is what we do best. 

Whether you need to go to the hospital or doctor’s office, read on to learn about the additional precautions we're taking to keep our patients, staff and communities healthy and safe during the COVID-19 pandemic.

See our safety check process: Watch video.


Extra safety measures we're taking

isolating icon
Isolating patients with COVID-19 or related symptoms: We have reconfigured our emergency rooms, clinics and hospitals to keep people with COVID-19 or related symptoms in separate, designated areas and units.
screening icon
Enhanced COVID-19 screenings: We screen every person who comes into our clinics and hospitals, including staff members. This includes screening for symptoms of respiratory infection (fever, cough, shortness of breath) and checking temperatures, which are taken using no-contact infrared thermometers.
mask icon
Mandatory face masking: Each person who enters one of our facilities is required to wear a mask, including all patients, visitors and employees. Don’t have a mask? We’ll have one ready for you when you come in for your appointment or procedure.
visitors icon
Limiting visitors: To help keep our patients, staff and communities safe, we are temporarily limiting visitors in our hospitals and clinics. See our updated visitor policy.
physical distance icon
Physical (social) distancing: We’ve reconfigured our waiting rooms and exam rooms and expanded the space between chairs so that everyone can stay at least 6 feet apart and practice physical distancing.
safety icon
Extra cleaning measures: We are deep-cleaning all of our care sites multiple times a day, following rigorous cleaning and disinfecting protocols.
telemedicine icon
Telemedicine virtual visits: To keep your health on track, we’re offering routine, non-emergency care through telemedicine/video visits. It’s the same great care you’re always received, only virtually and from the comfort of your home — you can even stay in your pajamas.
appointments icon
Expanded appointment times: We’ve added early-morning and evening appointments to accommodate patients with medical conditions that make them more susceptible to illness.
prescription icon
Free Rx delivery and no-contact curbside pickup: You can get your prescriptions delivered right to your doorstep or opt for curbside pickup at one of our Geisinger Pharmacy locations — for free. Learn more at

Surgeries and procedures 

We have reopened our hospitals and medical centers, making many non-urgent but medically necessary surgeries available once again.

Our priority will always be the safety of our communities, and we will continue to get people the care that they need — just as we have been doing throughout the pandemic.

If my surgery was postponed, will someone contact me to reschedule?

We will contact people who meet the criteria for non-urgent procedures to notify them of their options and available appointments. If your condition has worsened, call your doctor.

Presurgical testing

Have an upcoming surgery or procedure and wondering what to expect? Visit


Geisinger COVID-19 hotline


Call our 24/7 hotline for answers about care recommendations and more.

Visit Geisinger’s Coronavirus Resource Center for the latest information and helpful resources.

Get virtual care now
Sign up for the latest news, inspiring stories and helpful tips from our experts.

Medical appointments

We have reopened our clinics and doctors’ offices, making many in-person appointments available once again.

Our priority will always be the safety of our communities, and we will continue to get people the care that they need — just as we have been doing throughout the pandemic.

While many of our Geisinger Convenient Care urgent care locations (formerly Careworks), primary care offices and pediatric offices remain open, we continue to encourage telemedicine virtual visits for routine, non-emergent care.

When will my appointment be rescheduled?

We have begun returning to normal operations at our clinics. To reschedule an appointment that was canceled or for any questions regarding your appointment, call 800-275-6401. 

Can I make a new appointment?

Our doctors' offices, medical centers and hospitals are taking extra measures to keep you safe, from safely rearranged waiting rooms to masked and gloved providers — which means there's no better time to make your health a priority. 

To make an appointment, give us a call at 800-275-6401. Our team will let you know if an in-person visit is available or if a telemedicine virtual visit is a better option.