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Each year, Medicare sets the rules and funding levels that guide what types of plans health insurers like Geisinger Health Plan (GHP) can offer. Recent changes to those rules and funding levels mean we have retired some Geisinger Gold plans for 2026. We understand this change may affect your patients who are currently enrolled in one of the impacted plans, and we want to ensure you are equipped with the right information to support them during this transition.

What you need to know

Here are some key points to help guide conversations with affected patients:

  • Plan discontinuation: Geisinger Health Plan had to make the difficult decision to eliminate some of its Medicare plans, including some your patients may currently be enrolled in.
  • Patient-centered support: We want to ensure each of your patients has a plan that fits their healthcare needs. Encourage them to review their claims history and coverage options.
  • Continuity of care: If your patient wishes to continue receiving care from your practice, your front desk staff can confirm which health insurance plans your office currently accepts.
  • Resources patients can use to choose a new plan:
    • 1-800-Medicare: Available 24/7. TTY users can call 877-486-2048.
    • Medicare plan finder: Visit medicare.gov to explore available plans.
    • Geisinger Health Plan: Visit geisingergold.com to view current plan options or register for an in-person member meeting in your area.
    • Geisinger member services: Geisinger Gold members can call the number on the back of their member ID card for personalized assistance.

Supporting your patients

We appreciate your partnership in helping patients navigate this change. Your guidance is essential in ensuring they continue to receive the care they need without interruption. Feel free to share the resources above and encourage patients to act promptly to avoid any gaps in coverage.

If you have questions or need additional support, please contact your Geisinger Health Plan provider engagement liaison at 800-876-5357 or ghpaccountmngt@geisinger.edu.

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