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Important contacts

Contacting a patient
To inquire about a patient's room or telephone number, call 570-703-8000.

Interpreter and special communications needs

We provide all of our patients and their families with qualified interpreters for languages other than English and for American Sign Language (ASL). If you have special communication needs call 570-703-8300 for assistance, or ask a member of your care team.

Patient liaisons for questions or concerns

Have a question or concern that you feel hasn’t been answered or addressed fully? Reach out to a patient liaison. Whether it’s a question about your care or anything else, they will help you find the right person or department. And they’ll stay involved until the issue is resolved. 

The patient liaison is available Monday through Friday, 8 a.m. to 5 p.m. Just call 570-703-8005. 

If the patient liaison isn’t available, follow the voice prompts for immediate help. Or, if the issue can be addressed the next business day, leave your name, phone number and a brief description of your concern. The patient liaison will call you as soon as possible.

Giving your feedback on the care you receive helps us improve. We’d love to hear your opinion and we appreciate your honesty.

Spiritual care
A number of chaplains are available through Geisinger’s Spiritual Care Department. If you would like to have a member of the clergy visit, you may contact your own place of worship, or you can request a visit by a chaplain by dialing 0 (570-703-8000 from outside of the hospital). The operator will share your request with the volunteer chaplain or page the chaplain at your request. 

A nondenominational Spiritual Care Center is available on the first floor for private prayer and meditation.

Security

Tell a nurse or any member of the Geisinger team if you have a security concern. Security personnel are available 24 hours a day.