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Telemedicine

Online telemedicine visits — from the comfort of your home

Find out if telehealth is right for you or if your doctor offers virtual visits

You don’t have to skip or cancel your medical appointments because of COVID-19. To keep your health on track and help slow the spread of COVID-19 in our communities, we’re offering telemedicine virtual care visits (also called telehealth).

Whether you’re looking to make a new appointment or are limiting travel during the COVID-19 pandemic, telemedicine appointments let you see a Geisinger provider from the comfort of your own home.

What is telemedicine?

Telemedicine (also called telehealth) appointments let you speak to a doctor in real time using video chat technology, similar to FaceTime or Skype.

Using a secure network, our board-certified doctors will advise, treat and diagnose you exactly the same way they would in a traditional office appointment — only in a live virtual visit. 

It’s completely safe — and everything is right at your doctor’s fingertips for review and interpretation before and during your visit. All you need is a smartphone (iPhone or Android), tablet or computer with a webcam and speaker, along with a high-speed internet connection. 
 
To see if telehealth is right for you or if your Geisinger doctor is offering virtual visits, call 800-275-6401.
 
When should I use telemedicine?

You can schedule a telemedicine visit with a Geisinger physician for routine care, including:
  • Cold
  • Flu
  • Allergy
  • Rash
  • Sinus infection
  • Urinary tract infection (UTI) 
We also offer telemedicine visits for specialty care, including:
  • Adult psychology
  • Pediatric psychology
  • Family medicine (primary care)
  • Dermatology
  • Fertility
  • General pediatrics
  • Pediatric specialties
  • Nephrology (kidney care)
  • Cardiology
  • Gastroenterology
  • ENT
  • Endocrinology
  • Sleep disorders
  • Pulmonology
  • Stroke care
  • Rheumatology
  • Neurology and neurosurgery
  • Orthopaedics
  • Nutrition and weight management
  • Infectious diseases
  • Diabetes care
  • Psychiatry 
  • Radiation oncology
  • Internal medicine
  • Allergy and immunology 
  • Occupational therapy
  • Pain management
  • Maternal-fetal medicine (MFM) 
  • And many other specialties
Telemedicine visits should not be used in emergency situations. If you need care immediately, call 911. For COIVD-19 related concerns, call our 24/7 hotline at 570-284-3657.
 
How does telemedicine work?

During your appointment, you and your doctor will be able to see and hear each other through virtual chat technology. All you need is a smartphone (iPhone or Android), tablet or computer with a webcam and speaker, along with a high-speed internet connection. 
 
During the virtual exam, your physician will review your case with you and discuss any tests, procedures or medications, if needed. Afterward, they’ll review any instructions and answer questions you may have — just like with a regular appointment.

If you need a professional non-English or American Sign Language (ASL) interpreter, let a care team member know when scheduling your appointment. If requested, an interpreter can join your appointment using a three-way video visit.

Benefits of a telemedicine virtual visit

  • No travel or parking
  • Less waiting
  • Flexibility to see your doctor at your convenience 
To see if telehealth is right for you or if your doctor is offering virtual visits, call 800-275-6401.

Need to schedule an appointment?

Call your doctor or 800-275-6401 to see if telemedicine visits are available.

Other ways to get care

Coronavirus hotline

Call our 24/7 hotline if you have COVID-19-related questions or to speak with a nurse about care recommendations.

Primary care

When you need in-person care for a cold, a routine checkup or a chronic condition, our primary care specialists have you covered. 

Convenient Care

Head to Geisinger Convenient Care urgent care when you aren’t in immediate danger but need to be seen in-person soon.

Emergency room

If you’re experiencing a life-threatening condition and need immediate medical care, go to the nearest emergency room or call 911.