Important Contacts

Contacting a patient
To inquire about a patient's room or telephone number, call 570-808-7300.

Interpreter and special communications needs
We provide all of our patients and their families with qualified interpreters for languages other than English and for American Sign Language (ASL). If you have special communication needs call 570-808-7300 for assistance, or ask a member of your care team.

Patient liaisons for questions or concerns
If you have a question or concern that you feel hasn’t been answered or addressed fully at any time, we urge you to reach out to a patient liaison. This could be a question about your care or any aspect of our facilities or services. 

The patient liaison will help you get to the right person or department, and will stay involved to aid in the resolution of your issue. 

The patient liaison is available Monday through Friday, 8 a.m. to 4 p.m. To reach one, call our Action Line at 570-808-7636. 

If you call at a time when the patient liaison is not available, you can leave your name, phone number and a brief description of your concern. The patient liaison will contact you as soon as possible.

Voicing your thoughts about the care you receive helps us improve the quality of care we provide. We value your opinions and appreciate your candidness.

Spiritual care
A number of volunteer chaplains visit interested GWV patients regularly. If you would like to have a member of the clergy visit, you may contact your own place of worship, or you can request a visit by a volunteer chaplain by dialing 0. The operator will share your request with the volunteer chaplain. 

A nondenominational Spiritual Care Center for private prayer and meditation is available on the first floor near the East Entrance.

Security
Tell a nurse or any member of the Geisinger team if you have a security concern. Security personnel are available 24 hours a day.