Patient rights & responsibilities
Because you’re our patient, we’re committed to providing you high-quality, compassionate care in a respectful and inclusive environment. Understanding your rights helps ensure you receive the best care, while knowing your responsibilities supports a safe and collaborative experience for everyone. The "Patient Rights and Responsibilities" documents explain what you can expect from us and what we ask of you in return as we partner together in your healthcare journey.
Questions? Contact us
Share your experience with the Patient Experience Liaison Team
Phone: 570-271-8881
Email: pxl@geisinger.edu
Geisinger Medical Center, Geisinger Shamokin Area Community Hospital, Geisinger Jersey Shore Hospital, Geisinger Lewistown Hospital, Geisinger Community Medical Center, Geisinger Wyoming Valley Medical Center, Geisinger South Wilkes-Barre, and Geisinger Clinics doing business as Geisinger Medical Groups:
Patient Rights and Responsibilities, English (PDF)
Patient Rights and Responsibilities, Spanish (PDF)
Geisinger Bloomsburg Hospital:
Patient Rights and Responsibilities, English (PDF)
Patient Rights and Responsibilities, Spanish (PDF)
Geisinger Endoscopy Center Lewistown and Geisinger Medical Center Outpatient Surgery – Woodbine:
Patient Rights and Responsibilities, English (PDF)
Patient Rights and Responsibilities, Spanish (PDF)
Geisinger Healthplex State College Outpatient Surgery and Endoscopy Center and Geisinger Endoscopy Montoursville:
Patient Rights and Responsibilities, English (PDF)
Patient Rights and Responsibilities, Spanish (PDF)
Contact us
Pennsylvania Department of Health
Division of Acute and Ambulatory Care
625 Forster St.
Health and Welfare Building
Room 532
Harrisburg, PA 17120-0701
Phone: 800-254-5164
Phone: 717-783-8980
Fax: 717-705-6663
Or
If you feel that your concern was not resolved through the hospital's complaint and/or grievance process, you or a representative of your choice may contact the Office of Quality Monitoring of The Joint Commission by sending an email to patientsafetyreport@jointcommission.org or visiting jointcommission.org.