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Patient Rights & Responsibilities

Being a good patient does not mean being a silent one. If you have questions, problems, safety concerns or unmet needs, let us know. If you would like further clarification of the "Patient Rights and Responsibilities" as they pertain to you, or would like more information regarding our complaint and/or grievance process, contact the applicable facility as listed below.

All locations contact
Email: patient_advocates@geisinger.edu

Geisinger Medical Center, Geisinger Shamokin Area Community Hospital, Geisinger Jersey Shore Hospital, Geisinger Lewistown Hospital, Geisinger Holy Spirit Hospital, Geisinger Community Medical Center, Geisinger Wyoming Valley Medical Center, Geisinger South Wilkes-Barre, and Geisinger Clinics doing business as Geisinger Medical Groups:
Patient Rights and Responsibilities, English
Patient Rights and Responsibilities, Spanish

Geisinger Bloomsburg Hospital
Patient Rights and Responsibilities, English
Patient Rights and Responsibilities, Spanish

Geisinger Medical Center Outpatient Surgery - Woodbine
Patient Rights and Responsibilities, English 
Patient Rights and Responsibilities, Spanish 

Geisinger Gray’s Woods Outpatient Surgery and Endoscopy Center, Geisinger Gastroenterology and Endoscopy Center Lewistown, and Geisinger Endoscopy Montoursville:
Patient Rights and Responsibilities, English 
Patient Rights and Responsibilities Spanish

Contact us

Pennsylvania Department of Health
Division of Acute and Ambulatory Care
625 Forster Street
Health and Welfare Building
Room 532
Harrisburg, PA 17120-0701
Phone: 800-254-5164
Phone: 717-783-8980
Fax: 717-705-6663

or

If you feel that your concern was not resolved through the hospital's complaint and/or grievance process, you, or a representative of your choice, may contact the Office of Quality Monitoring of the Joint Commission by either calling 800-994-6610, sending an e-mail to patientsafetyreport@jointcommission.org or visiting www.jointcommission.org.