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Our Purpose Kindness

Kindness

We strive to treat everyone as we would hope to be treated ourselves

  • Giving patients, members and colleagues undivided attention and actively listening.
  • Training the entire Geisinger family in C.I.CARE – an approach to improve personal connection, communication and compassionate expression with one another and our members and patients.
  • Ensuring that patients, members and colleagues feel respected and treated with dignity. 
  • Striving to understand and demonstrate respect for cultural beliefs and values, embracing diversity, and delivering culturally sensitive care.
  • Treating every patient with essential compassion, including responding to and treating an individual – not a case, a number, a disease or condition. 

C.I.CARE

An innovative communication program helps everyone in the Geisinger family express Caring.

C – Connect

I – Introduce

C – Communicate

A – Ask and anticipate

R – Respond

E – End with excellence

Accessibility and opportunity

Geisinger advances accessibility and opportunity by removing barriers so patients, members, learners and employees get the care, resources and support they need to thrive. 

Community benefits

Geisinger provided $580 million of community benefits through uncompensated care, research, education, and outreach programs in fiscal year 2016.

Caring in action in the NICU

Geisinger nurses connect with our tiniest patients – bringing comfort to them and their families.

Acts of kindness

Happening every day, Geisinger family members show their kindness and compassion everywhere.

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