Providers and care locations

Our members have access to more than 31,000 providers in our network, including:

• 3,500 primary care physicians
• 27,000 specialist physicians
• Over 130 hospitals
• 3,000 pharmacies
• More than 130 urgent and convenient care locations
• Worldwide access to emergency care

Most of our plans also offer access to:

• Skilled nursing facilities
• Behavioral health services, including mental health and substance abuse providers
   

Health and wellness programs

• Innovative wellness programs such as tobacco cessation counseling and health advice by phone promote employee health
• Personalized support and education services cover the spectrum of your employees’ healthcare needs
   

Focused on customer service

Your employees need to know their healthcare coverage provider is going to be there when they need help. That’s why we focus on serving our members:

• We contact all new members to welcome them and help them understand their benefits.
• On average, every phone call is answered within 14 seconds (the industry average is 30 seconds).
• We employ more than 330 permanent customer service staff, including more than 50 pharmacy employees. On average, our customer service representatives have worked for us for 10 years.
• 90 percent of coverage prior authorizations are completed on the day they are received (other major health plans take as long as 72 hours).
   

A plan for every business

At Geisinger Health Plan, we know there’s no such thing as one-size-fits-all when it comes to healthcare coverage. That’s why we offer plans to fit every need and every budget.

If you’re ready, give us a call at 800-554-4907 to get started.